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   Current UPMC employees must apply in HR Direct

Scheduling Secretary

  • Job ID: 745112235
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: 8 a.m. to 4:30 p.m.
  • Shift: Day Job
  • Facility: Pinnacle Health Medical Services - Specialty
  • Department: Breast Care Center
  • Location: 4300 Londonderry Road, Harrisburg PA 17109
  • Union Position: No
  • Salary Range: $19.29 to $28.95 / hour

Description

Purpose:
Perform all aspects of surgical scheduling duties for all surgical modalities. The employee will deal professionally with all customers including patients, families, patient units, hospital personnel, physicians, radiologists, referring physicians and office personnel, etc.

Responsibilities:

  • Duties to include greeting patients, answer additional phone lines, and obtaining prescriptions for procedures when needed.
  • Adhere to scheduling guidelines for gathering required information and conveying restrictions.
  • Troubleshoot scheduling complaints and communicate all issues to the supervisor.
  • Gather and record demographic, financial, and insurance information on each patient during the initial intake interview which may take place either in person or over the phone.
  • Enter data into the computer and process requisitions to confirm data entry.
  • Document patient demographics accurately.
  • Review all surgical resources on a daily basis for open slots and potential scheduling errors.
  • Enter prescriptions into the document scanner.
  • Participate in the training of new scheduling staff.
  • Schedule exams accurately, both automatically and manually, for all radiology modalities.

 

Qualifications

  • High school diploma or GED required.
  • 3-5 years related work experience in a medical setting and/or a current Radiology Scheduler with knowledge of Imagecast, MS word, MS Excel, and EOIC training preferred.
  • Medical Terminology preferred.
  • Excellent interpersonal, organizational, and written communication skills. Problem-solving skills.
  • Ability to work with physicians, management, and staff personnel efficiently and effectively in a professional manner. Ability to work independently and take minimal directions. Tact, patience, and understanding are required.
  • As customer service is a priority in this position, training, and certification as a Patient Ambassador are required before, or during the initial six-month review period.
  • Surgery scheduler experience preferred.


Licensure, Certifications, and Clearances:
Clearances must be dated within 90 days
 

  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct