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Social Work Case Manager (FHC) - Medicated Assisted Treatment

  • Job ID: 800054205
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: Monday - Friday, Daylight
  • Shift: Day Job
  • Facility: UPMC Community Medicine Incorporated
  • Department: 55033 ZCMS1 Shadyside FHC
  • Location: 5215 Centre Avenue, Pittsburgh PA 15232
  • Union Position: No
  • Salary Range: $21.34 to $34.97 / hour



UPMC Community Medicine is currently hiring a Social Work Case Manager to coordinate and facilitate patient-centered care to patients with Substance Use Disorders that are receiving Medication-Assisted Treatment (MAT) at the UPMC Shadyside Family Health Center.

The Social Work Case Manager will provide family health center patients with support and assistance in accessing resources and programs. Assist in improving the overall physical and mental health of patients by coordinating care. Collaborating with behavioral health and medical providers to identify complex cases.

 It is the mission of UPMC Shadyside Family Medicine Residency Program to develop competent and confident Family Physicians to succeed in all domains of Family Medicine. We provide comprehensive training in a rigorous academic environment and pride ourselves on the diversity of our residents, faculty, staff, and patients. We are committed to reducing health disparities through education, inclusive patient experiences, and the advancement of equity and social justice initiatives. Our graduates become patient allies and community partners through their training in evidence-based medicine and patient-centered care. We believe that we can serve our communities and change our world by providing the best care possible for each and every patient.

This position is grant funded. 



  • Provide Social Work services, including conducting bio-psycho-social assessments, crisis interventions and short or long term treatment.
  • Work one-on-one with patients to address their mental health needs and be an integral member of a care team that includes a primary care physician, psychiatrist, nurses, pharmacists and community partners. 
  • Collaborate to develop a care plan for each patient that will address their unique needs. 
  • Participate in MAT case conferences, and other team meetings as assigned, as well as assist with managing MAT patient registries to promote patient care adherence. 
  • Evaluate and initiate appropriate referrals for assistance through County, State, and Federal programs.
  • Assisting patients with connections to community resources in the life domains: (1) housing (2) legal (3) food (4) utilities or (5) health care services
  • Assist patients in completing application for free medication programs.
  • Provide information and education about health insurance, medical assistance, Medicare, and UPMC financial assistance.
  • Complete social work consults with health center patients from birth to geriatric.
  • Case management of health center patients to ensure that connection with the correct provider and follow up.
  • Working with patients to complete necessary forms



  • Master's degree in social work
  • 1-2 years' experience working or volunteering in the human services sector
  • Knowledge or interest in addiction medicine and substance abuse treatment preferred

Licensure, Certifications, and Clearances:
LSW or LCSW preferred

  • LCSW strongly preferred 
  • LSW preferred 
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct