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Project Manager

  • Job ID: 777316749
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: Daylight Hours
  • Shift: Day Job
  • Facility: Corporate Quality
  • Department: 82098 PAG Patient Satisfaction Svs
  • Location: 4601 Baum Boulevard, Pittsburgh PA 15213
  • Union Position: No
  • Salary Range: $32.87 to $56.12 / hour

Description

Our UPMC Corporate Quality team is hiring a regular, full-time Project Manager.  This position primarily works daylight hours, Monday through Friday, in Shadyside.  A perk of this position includes some work from home flexibility for strong performers!

In this role, the Project Manager will focus on the patient experience.  This includes work supporting patient satisfaction surveys, patient engagement initiatives, and much more.  The Project Manager provides internal direction, leadership, and accountability for project management efforts among operations as well as across the UPMC system.  They define project objectives and measures to be tracked by the responsible business owners, and develop and maintain detailed project plans.  

The ideal candidate is someone who can multitask and thrive in a fast-paced work environment.  Does this sound like the next career step for you?  If so, apply online today to be considered for the opportunity!

Responsibilities:

 

  • Identify trends and process improvement opportunities across departments within operations.
  • Perform cost/benefit analysis
  • Develop and implement key metrics to measure and report on progress of initiatives.
  • Work with other managers to achieve efficiencies across integration of projects.
  • Develop and maintain detailed project plans, this includes utilizing standard project documentation and methodology and project tracking and reporting procedures.
  • Develop cross-functional, change management and implementation strategies; ensure that all of the participating parties have committed to effective implementation of the processes and procedures.
  • Assist team members in resolving project problems, escalates issues when necessary, and facilities decision-making.
  • Assure quality of information through business case and application level testing; validate test results to initial business needs.
  • Provide concise and timely status reporting as required
  • Monitor operating performance against regional and national benchmarks.
  • Assist with achieving Operations division strategic goals as well as system strategic goals.

 

Qualifications

  • Bachelor's degree in business, mathematics, statistics, health care, management, or related business field required.
  • Minimum of four years of related work experience.
  • Master's degree preferred.
  • Experience in health care insurance or health care industry preferred.
  • Excellent computer skills required, including Access, Excel, Microsoft Project, and other pertinent computer software packages.
  • Strong management, problem solving, organizational, and communication skills (oral and written) are required.
  • Excellent Project Management skills along with effective planning and organizational skills.
  • Ability to perform planning for large initiatives/projects, managing all tasks required to providing services to meet client and business needs within budget and targeted deadlines.


Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct