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   Current UPMC employees must apply in HR Direct

Mental Health Worker II


Mental Health Worker II

Fulltime - Daylight


Posted: April 21, 2021

*This position has a starting hourly wage of $12.40.  Expereience credit is given when serviceable.  


The Mental Health Worker II (MHW II) functions as part of the nursing team in providing for the care of patients on the Behavioral Health Services Inpatient Unit. Through the use of individual and group methods, the MHW II participates in the assessment, physical, and psychological treatment programs of the units.The MHW II includes specific duties with discharge preparation, communication with families, assisting in linkage to outpatient follow-up upon discharge, mentoring/instruction to staff, including a requirement to conduct comprehensive crisis management training. The MHW II position requires the ability to relate well to patients, families, and social service agencies.



  • Sets limits and enforces policies of regulations in consultation with his/her supervisor and under his/her delegation. Keeps staff nurse and other staff members informed about patient status and the unit situation throughout their shift through both written and oral reports. Knowledgeable of non-violent crisis interventions. Knowledgeable of policy for seclusion and restraint, monitors them for correct use and rotation, and documents according to standards. Complies with established occupational exposure policies. Provides group therapy to patients including the Family Orientation Group (FOG). Is available during visiting hours to assist in promoting more therapeutic interactions among family members. Provides effective and immediate intervention which might involve utilization and physical control if patient is unable to control own behavior and presents a danger to self or others.
  • Establishes a relationship with the patient while obtaining data base information for admission. Under the supervision of the staff nurse, participates in implementing the treatment plan and actively participates in the Treatment Planning Conference whenever possible.
  • Provides verbal report to oncoming shift MHW I or LPN regarding status on all patients on the unit. Assists with preparation of and testifies at commitment hearing when appropriate. Assists with Social Service duties for which one is qualified, as needed.
  • Documents pertinent information on a patient's chart, being objective at all times. Notes recorded should reflect: A. The goals and recommended treatment stated in the treatment plan. B. The patient's participation in the therapeutic milieu of the unit. C. Any changes in behavior pattern which indicate growth and/or demonstrated need for reassessment and further treatment planning.
  • Knowledgeable about types of patient conditions most commonly encountered and understands the psychological and physiological basis for the treatment delivered.Knowledgeable of mental health laws and commitments. Knowledgeable of all policies and procedures relevant to treatment of psychiatric patients.
  • Understands the special needs of patients with co-occurring disorders (mental health and substance abuse), and utilizes appropriate assessment and intervention techniques. Mentors/precepts of new mental health workers. Conduct comprehensive crisis management training Direct participation with one or more of the following (approved by the Administrative or Unit Director) a) continuous performance improvement project b) a specific project to enhance patient quality, safety, or the overall therapeutic milieuc) specific educational initiative to enhance patient care and training to relevant staff Responsible for specific discharge preparation and planning under the guidance of unit social work team. Assists when feasible the utilization and review case manager, program secretary and social work team with the medication preauthorization process.
  • Interacts daily with patients, providing treatment services and further assessing needs. Reports changes and progress to the staff nurse and incorporates same in the nursing care plan. Assists patients with bathing, dressing, feeding, etc. and identifying ways to utilize the daily living experience therapeutically. Takes and records patient's temperature, blood pressure, pulse and respiration as directed by the RN. Escorts patients to other departments for tests, etc. remaining with them and assisting when necessary.
  • Encourages participation in therapeutic activities and provides Therapeutic Recreation (TR) programs when appropriate under the guidance of the TR staff. Assists patients with discharge planning. Addresses patient with appropriate title as agreed upon by the patient and/or family/significant other. Maintains level of observation needed for patient protection.
  • Obtain pertinent information and assist R.N.'s in recording in designated log books or prepare proper forms as required: A. Patient log book - record name, admission date, etc. B. Face sheets C. Assemble and replenish charts as necessary. D. Patient belonging lists E. Observations/Rounds completed and documented F. Group notes
  • Supports unit based Continuous Performance Improvement (CPI) activities by actively participating in the CPI process. Maintains effective care under conditions of unusual stress or confusion and consults with supervisor when direction or support is needed. Demonstrates flexibility in response to unexpected change in workload, emergencies, staffing, and scheduling changes. Remains open to alternate methods of achieving goals so that time at work is utilized to the best advantage. Demonstrates knowledge and ability to adapt to clinical treatment and instructional aspect of care to all stages of the life cycle and to various states of health and disease.



Education and Formal Training Required: Must have a Bachelor's Degree in Psychology, Sociology, Social Work, or a related behavioral science field from an accredited university or college including a field placement in a related field. Two (2) years of experience in a related field.

Licensure, Certifications, and Clearances:
Cardio Pulmonary Resuscitation OR Basic Life Support CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire

  • Basic Life Support (BLS)
  • Cardiopulmonary Resuscitation (CPR)
  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct