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   Current UPMC employees must apply in HR Direct

Lead, Business Intelligence Developer


The Lead, Business Intelligence Developer will be responsible for the overall management and development of business intelligence dashboards for the Department of Health Economics. Utilizing strong interpersonal skills, business acumen, and critical thinking, the individual will partner and consult with business and clinical leaders to identify and understand business needs. Once business needs are understood, the individual will utilize data visualization technical skills (Power BI strongly preferred), data storytelling skills, and creativity, to provide user-friendly, easy to consume BI tools for our stakeholders. This individual will also assess the current suite of BI tools within the department and identify opportunity for combining or organizing information differently for ease of consumption. The individual will also build tools that allow for more in-depth exploration of our already existing and future-state groomed data assets. The individual will also champion existing assets and assist in helping our user base on understanding the suite of tools we have and how to appropriately leverage depending on the business need. Health insurance experience not required, but strongly desired.


Due to COVID-19 circumstances, this position will temporarily work remotely. This role is eligible for long-term partial work from home privileges, after successful completion of orientation and training (privilege eligibility is subject to continued achievement of business goals and on-site department needs).



  • Completes on-going training on-the-job, through courses and self-study to maintain and enhance technical capabilities.
  • Meet deadlines and turnaround times set by managers and department director (these deadlines and turnaround times will, at times, require the employee to work until the project is completed, meaning extended daily work hours, extended work weeks, or both).
  • Possess strong analytical skills with the ability to collect, organize, analyze, and prepare standard and ad hoc reports in a timely and meaningful way with attention to detail and accuracy.
  • Serve as a process expert and provide training and support to other Business Systems Analyst staff as needed. Assume supervisory support and quality control review as needed.
  • Develop and maintain reports and services using tools like SSIS to Power BI and/or Tableau. Work with clients to define, analyze and document complex business and reporting requirements.
  • Oversee other Business Systems Analysts on a day-to-day basis and provide guidance/assistance as necessary.
  • Responds to unfamiliar, undefined, or unexpected situations with a professionally prescribed standard response.
  • Perform peer reviews as requested.
  • Identify departmental needs and provide recommendations for addressing and resolving business issues to management as appropriate.
  • Coordinate the orientation of new staff members.
  • Evaluate and document client needs, including current processes and proposed revisions. Documents requirements, defines scope and objectives, and formulates strategy.
  • Responsible for the distribution of work assignments for their team as well as workload management within their team.
  • Develop and maintain working relationships with business partners, professional peers, other team members, and external contacts as appropriate.



  • Bachelor's degree in Computer Science or related field (Mathematics, Economics, Health Care, Information Management or Statistics) is required.
  •  Minimum five years of relevant professional experience required in requirements gathering, analysis, design, database development or reporting analysis. 
  • Demonstrate a high degree of professionalism, enthusiasm and initiative on a daily basis. Ability to work in a fast-paced environment a must. Ability to manage multiple tasks and projects, and forge strong interpersonal relationships within the department, with other departments, and with external audiences.
  •  Ability to plan, organize, monitor and control projects to achieve project objectives. 
  • Attention to detail is critical to the success of this position, with demonstrated competency in customer orientation and the ability to deal with ambiguity. Excellent planning, communication, documentation, organizational, analytical, and problem solving abilities.
  •  Advanced mathematical skills. Ability to interpret and summarize results of various analyses in a timely and meaningful way. 
  • Ability to effectively approach problem solving. Must be flexible and willing to perform other tasks as assigned by the manager or upper-level analysts.
  • Excellent written and verbal communication and presentation skills to effectively communicate information to all levels within the organization.
  • Must possess a highly proficient understanding of relational databases SQL Server, Oracle, and/or Snowflake preferred.

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran


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Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct