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Scheduling Coordinator

  • Job ID: 828394044
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: Home Nursing Agency
  • Department: SCHEDULING
  • Location: 20 Sheraton Drive, Altoona PA 16603
  • Union Position: No
  • Salary Range: $13.91 to $21.19 / hour


UPMC is hiring a full-time Scheduling Coordinator to support the Home Health department.  

Are you a professional interested in building a rewarding career? This is a great position for talented candidates who are enthusiastic about using their skills to make a difference in the world of health care. Our fast-paced environment makes it an exciting place to work for results oriented and driven self-starters. 

Join the team that’s providing the highest quality of home health care to patients in our communities. With state-of-the-art safety protocols and the support of an academic medical center, UPMC Senior Services has demonstrated a continued commitment to keeping both our patients and our employees safe and healthy, especially throughout the COVID-19 pandemic. 

The mission of Home Nursing Agency is dedication to the highest quality of customer service delivered with a sense of warmth, kindness and individual pride.


  • Responsible for maintaining schedule/calendar of patient visits to ensure all patients are scheduled as necessary
  • Monitor float log and assure all patients are scheduled
  • Monitor float log and assure all patients are scheduled
  • Maintain Therapy Referral Log and compare with Episode Discipline Referral to ensure timeliness of service provision
  • Coordinate scheduling process utilizing Intake Log for new referrals to ensure all patients appear on the schedule
  • Inform clinical supervisor, as necessary, when staff availability is limited.
  • Maintain and protect customer and Agency confidentiality
  • Educate and require adherence to performance improvement processes and initiatives
  • Maintain personal productivity by demonstrating satisfactory attendance and punctuality
  • Demonstrate support of the Agency's Mission, Principles, and Values, Ethics, & Standards of Behavior
  • Expand knowledge and expertise through educational resources and literature review
  • Responsible for scheduling new referrals for patient assessments/evaluations under the direction of the clinical supervisor. 
  • Confirm physician orders exist for therapy evaluations
  • Schedule clinician block time, as directed by supervisor, for meetings and/or scheduled education to ensure schedule accuracy 
  • Assure correct service type is scheduled for visits
  • Ensure all designations are assigned to the appropriate clinician (primary, secondary, case manager)
  • Report all variances to supervisor and follow up as directed
  • Represent and participate in Agency professional and community activities as requested
  • Model and mentor effective leadership and management
  • Ensure clinicians and/or aides are aware of schedule for the following day including changes (additions or deletions), new referrals/assignments and specific notations unique to the patient
  • Follow end-of-day processes for communication with staff. Notify supervisor of any variance in communication expectations.
  • Promote personal and co-worker safety during work duties




  • Post High school education required.
  • Associate degree or LPN preferred.
  • In lieu of educational requirements, will consider 3 years of scheduling experience.


  • Minimum two years related healthcare experience
  • Computerization Skills: Proven competency in EXCEL, Microsoft Office.
  • Demonstrated ability to perform computer skills in specialized computer application(s) as needed.

Licensure, Certifications, and Clearances:
Certification/Licensure: State licensing, as applicable, if an LPN

  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct