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   Current UPMC employees must apply in HR Direct

Account Manager of Corporate Wellness

  • Job ID: 847979949
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: Pinnacle Health Support Services
  • Department: CARES Program
  • Location: 409 South Second Street, Harrisburg PA 17104
  • Union Position: No
  • Salary Range: $30.12 to $46.71 / hour

Description

Purpose:
Under the direction of the Director of Corporate Wellness identify, design, develop and implement market-driven strategies to develop and foster relationships with key customers and referral sources.

Responsibilities:

  • Collaborate with other members of staff to enhance customer satisfaction and process compliance, ensuring the seamless coordination and transition of information.
  • Creates weekly progress reports on referral activity to executive management.
  • Develop a quarterly evaluation of individual liaison goals and business plan through analysis of key metrics and referral/ admission trends. Projection of future business development goals; by ensuring short and long-term increase in referrals.
  • Generates referrals and markets the services.
  • Identify potential strategic partners, alliances and relationships to expand core service lines and works with internal and external resources to foster positive relations on behalf of organization, healthcare professionals and community groups.
  • Identify, design, develop and implement market-driven strategies in collaboration with Director of Corporate Wellness, to achieve revenue goals by developing and fostering relationships with key customers and stakeholders.
  • Maintains and promoting territory/accounts in order to meet goals by selling programs and services by establishing, building and maintaining positive relationships with customers and referral sources. In conjunction with other team members, continuously conducts community, customer and referral source education through formal and informal presentations.
  • Maintains records of sales interactions, provides reports regarding sales contacts and results and assists in volume forecasting process in conjunction administrative and financial departments.
  • Monthly reporting on the previous months' referral trends and market changes/activity.
  • Responsible for managing own territory of business by building sales relationships.
  • Surveys competition, identifies new referral sources, designs strategies to increase market share for system, and provides input into the system marketing/promotional annual plan.
  • Assists with the development and implementation of short and long term goals for increasing awareness and understanding of services provided to corporate and community partners.
  • Utilizes salesforce for documenting/tracking account relationships. 

Qualifications

Bachelors degree in Marketing, Business or related, required.

Masters degree in human services, healthcare, business or similar, preferred.

Minimum of 5 years experience in marketing, sales, customer relations or similar role, required.

Prior experience in health care industry, highly desired.

Strong competence and understanding in the sales cycle, required.

Service-based selling skills, highly desired.

Project Management experience, highly desired.

Account and territory management experience required.

Demonstrated leadership ability, required.

Ability to monitor and recommend sales goals for the department, required.

Experience and demonstrated success in territory/account management and/or marketing concepts, required.

Experience managing an operating budget, highly desired.

Experience developing objectives, tactics and measurements for benchmarking success team, preferred.

Demonstrated leadership ability with peers, and business development tactics.

Ability to mentor and influence peers through interpersonal and communication skills.

Ability to take accountability, be assertive, working through and within organizational formalized and informal processes.

Ability to work independently and as part of a team.

Strong time management skills to arrange and implement own territory account management, as well as serving as a resource for peers, in addition to the ability to analyze trends and calculate market penetration data. Flexibility and adaptability to changing work conditions, patient care requirements, etc.

Licensure, Certifications, and Clearances:
Clearances must be dated within 90 days
 

  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct