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   Current UPMC employees must apply in HR Direct

Interpreter Liaison - Nepali - UPMC Pinnacle

  • Job ID: 847979868
  • Status: Casual
  • Regular/Temporary: Limited
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Pinnacle
  • Department: Mission Effectiveness
  • Location: 111 South Front Street, Harrisburg PA 17105
  • Union Position: No
  • Salary Range: $0 / hour

Description

Purpose:
UPMC is in search of an Interpreter who is fluent in the Nepali Language.  Under the direction of the Office Manager, the Interpreter Liaison will assure proper translation of communication between the patient and family and any other UPMC employee, provider, or staff during their office visit or by phone. This will include general verbal exchange, medical/surgical/referral details, written forms and educational materials. The Interpreter Liaison will communicate any issues to be addressed to the Office Manager and will assist in finding a solution.

Responsibilities:

  • Maintain a close working relationship with the physician representatives for each clinical service receiving international patients.
  • Assist in communicating any financial information to the patient correctly and clearly.
  • Translate all educational materials, practice forms and pertinent literature for the patient.
  • Translate and send correspondence between appropriate UPMC physicians and referring physician of the patient.
  • Establish and maintain contact with existing and potential international program contacts.
  • Assist with outpatient office hours including chart prep, patient liaison/concierge services, answering phones, scheduling appointments and completing forms.
  • Strictly adheres to UPMCHS patient confidentiality policies.

 

Qualifications

  • Bachelor's degree preferred.
  • In the event of a native speaker, he or she must have been educated in that foreign country.
  • Three years in a healthcare environment is required.
  • Excellent written and verbal communication skills in the English language, as well as the target language are required.
  • Must demonstrate a high degree of professionalism at all times and must be able to interact with individuals on all levels and from various countries.

Licensure, Certifications, and Clearances:

  • Clearances must be dated within 90 days
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal
  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

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Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct