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Support Generalist - Emergency Department - UPMC East

  • Job ID: 761391880
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: 10 Hour Shifts
  • Shift: Rotating
  • Facility: UPMC East
  • Department: Emergency Dept
  • Location: 2775 Mosside Blvd, Monroeville PA 15146
  • Union Position: No
  • Salary Range: $14.46 to $22.05 / hour


UPMC East is hiring a Full-Time Support Generalist to help support the Emergency Department for its Monroeville location. This is an exciting opportunity for someone looking to make a big impact within our facility! 

Responsible for providing routine patient care and support services to include maintaining the cleanliness of patient rooms, patient transports, and general care of patients according to hospital policies and procedures.


  • Setting up patient care equipment and rooms within the scope of the support generalist position.
  • Clean, disinfect, and tag appropriate equipment including but not limited to bedside commodes, IV stands and pumps, and specialty equipment.
  • Cleaning of patient rooms to include disposing of linens, trash, and hazardous waste and stocking unit-specific equipment and supplies.
  • Perform work assigned in a timely and productive manner.
  • Provide environmental services for the unit including but not limited to cleaning patient rooms and staff areas, performing terminal and discharge room cleaning.
  • Assist with patient support activities to include responding to call lights and telephones, passing meal trays, feeding patients, passing water pitchers, patient transfers and ambulation, patient transport to other ancillary departments and to nursing units.
  • Maintain schedule for cleaning equipment on unit, disinfecting wheelchairs and stretchers.
  • Strictly adhere to all policies and practices relative to patient care and hospital related information.
  • Ensure equipment malfunctions are reported to the appropriate department.
  • Comply with safety policies and procedures including standard precautions, body mechanics, etc.



  • High School diploma or equivalent
  • If no previous hospital or pre-hospital training, successful completion of UPMC nursing assistant training program or Nursing Student that has completed one Clinical Rotation.

Licensure, Certifications, and Clearances:

  • NIMS required or obtained within orientation periodCPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct