At UPMC, we are committed to keeping our communities safe and healthy as the COVID-19 pandemic unfolds.

Our recruiters will continue to fill positions throughout this time, but interviews and other processes may be modified to protect the safety of our candidates and employees. Thank you for your patience.

For more information about UPMC's response to COVID-19, please visit upmc.com/coronavirus.

Search Our Jobs

   Current UPMC employees must apply in HR Direct

Administrative Assistant - Associate

Description

UPMC Magee-Womens Hospital is seeking a Full-time Administrative Assistant – Associate to support the Faculty Admin Support department!

This position will work Monday through Friday 8:30 a.m. to 5:00 p.m. Hours are subject to change based on business needs.

Under direct supervision, the Associate Administrative Assistant provides general administrative support to a department or group of professionals. Duties for this position include, but are not limited to, managing calendars for physicians, scheduling patients/physicians at multiple locations, obtaining prior authorizations, utilizing EPIC, and handling a high volume of patient inquiries per day.

The ideal candidate for this position will have exceptional phone etiquette and communication skills, as well as previous scheduling experience of some kind (meetings, appointments, etc.). While previous work experience in a medical office, as well as a working knowledge of EPIC, is preferred, it is not required. Efficient Microsoft Office skills are preferred, as well.

 Responsibilities:

  • Under direct supervision, provides general administrative support to a department or group of professionals.
  • Greets, screens, and directs visitors to appropriate faculty/staff members.
  • Receives/processes mail and daily package deliveries.
  • Answers, screens, and routes incoming calls and messages. Responds to routine questions.
  • Performs routine clerical functions, such as copying, sorting, filing, and typing. Sets up and maintains varied office files, logs, and records office activities.
  • Maintains supervisor's calendar (i.e., schedules meetings and recurring events, schedules large conference rooms, orders food, ensures applicable equipment is available and ready for meetings) 
  • Orders office supplies and maintains office equipment.
  • Helps supervisor and department prepare presentations (i.e., edits, prints, basic formatting functions).
  • Sorts, distributes, prioritizes, and composes routine correspondence following established procedures, not requiring management review (i.e., reads correspondence/ highlights important items and sends to supervisor, sends emails sent on behalf of department head, writes and sends meeting reminders, forwards emails to appropriate distribution list on behalf of department head).
  • Assists in researching, drafting, and/or abstracting routine reports. 
  • Compiles and analyzes basic information.

Qualifications

  • High School diploma or equivalent.
  • Up to one year administrative experience preferred.
  • Working knowledge of word processing, electronic mail/calendar, spreadsheet, presentation, and database software. 
  • Ability to use applicable MS Suite products.
  • Knowledge of business processes and procedures.
  • Ability to use basic reasoning skills.
  • Previous work experience in a medical office setting is preferred.
  • Working knowledge of EPIC preferred.
  • Previous scheduling experience preferred.
  • Strong phone/overall communication skills are highly preferred.

Licensure, Certifications, and Clearances:

  • Act 34

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities.

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct