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   Current UPMC employees must apply in HR Direct

Security Liaison Officer

  • Job ID: 865976854
  • Status: Full-Time
  • Regular/Temporary: Flex
  • Hours:
  • Shift: Day Job
  • Facility: Corporate Security
  • Department: Security Services
  • Location: 600 Grant St, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $21.91 to $37.83 / hour

Description

Purpose:
Provide coverage to the front desk, greeting and directing visitors and staff as directed by the Senior Staff Associate, Office of the President & CEO. Responsible for maintaining a safe and secure environment for patients, visitors, and employees with matrix reporting to the VP of Security Services.

The typical schedule is Monday through Thursday, 10:45 am to 5:00 pm, and Friday, 9:45 am to 4:00 pm.  This position will be scheduled for additional hours as needed to provide continuous front desk coverage.

Responsibilities:

  • Ensure visitors are greeted in a courteous and professional manner. Social amenities are offered at all times with politeness and cordial communication.
  • Provide security services at demonstrations and special events.
  • Protect the integrity and confidentiality of all data and information through physical and/or electronic means.
  • Lead on monitoring personal safety alarms 24/7.
  • Prepare and submit accurate, legible incident reports in accordance with UPMC policy.
  • JNET administrator - disseminate JNET findings of all nature, to other UPMC law enforcement. Contact person for all who have no JNET capabilities.
  • Courteously meet and greet guests in a professional helpful manner and direct guests to appropriate individual/area as well as notify appropriate staff.
  • Provide physical security to individuals identified and directed by the Vice President, Security Services.
  • Track national statistics on Hospital violence worldwide.
  • Provide professional security and escort for management, visitors, and employees.
  • Conduct criminal history checks using Lexis Nexis Checks.
  • Liaison with all entities of the law enforcement community and Media Relations to ensure cooperation and a good working relationship.
  • Prepare all necessary information and testify in court proceedings on behalf of UPMC.
  • Work with surrounding counties regarding PFA information.
  • Assist in standardization efforts including research, recommendations, and implementation.

 

Qualifications

  • High school graduate or equivalent 
  • Minimum of five (5) years experience in corporate security, law enforcement or military experience, or comparable combination of education and experience required.
  • Personal computer experience required utilizing Microsoft Office (Word, Excel, Outlook).
  • Excellent customer service skills required to handle all levels of personnel, patients and visitors.
  • Medical experience preferred (i.e. EMT, paramedic or first responder).
  • Ability to work with minimal supervision and exercise sound judgment.
  • Ability to handle confidential materials and sensitive issues in a professional manner.
  • Good organizational, planning and communication (verbal and written) skills.
  • Extreme flexibility and punctuality are required.Guards/Officers are required to wear a bullet proof vest


Licensure, Certifications, and Clearances:

  • Valid PA Driver's License
  • CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
  • Valid Act 235 (Lethal Weapons Training Act) required within 180 days of hire
  • Must be able to meet 501 Certification requirements (Certification of Private Police Officer for UPMC)
  • PA Act 120 (Municipal Police Officers Training Act) preferred
  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Driver's License
  • First Aid Certification
  • Act 34 Criminal Clearance

UPMC is an Equal Opportunity Employer/Disability/Veteran

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Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct