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Manager, Transportation Services

  • Job ID: 860150154
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Hamot
  • Department: Patient Transport Srvs
  • Location: 201 State St, Erie PA 16550
  • Union Position: No
  • Salary Range: $21.31 to $36.89 / hour


UPMC Hamot is currently hiring a Manager for their Patient Transport team!  This position will work Monday through Friday 8 a.m. to 4:30 p.m. with occasional weekend hours as needed.  

Responsible for creating an optimal internal and external customer experience while managing all medical/surgical sterile and supply related functions, and patient transport. The responsibility entails operations and quality of service provided, employee development, operating and capital budget accountability and short/long-term planning.



  • Report on daily departmental activities and operational performance.
  • Ensure that all personnel are aware of hospital policies and procedures; enacts disciplinary procedures when appropriate.
  • Prepare monthly budget variance reports for Director which examine budgeted versus actual expenditures.
  • In conjunction with the Purchasing Department, develop and monitor equipment buying/renting issues. Monitors rental equipment and looks for ways to control or reduce costs.
  • Monitors, evaluates, and coaches job performance of direct reports. Interpret data and apply process changes to optimize department productivity.
  • Accomplished financial objectives by forecasting future needs; participation in budget development; evaluates expenditures.
  • Manages incoming requests and resolves issues with customer-focused orientation.
  • Recommend intra-departmental and department policies and procedures or operations. Act in a manner to promote optimal service management.
  • Conduct regular staff meetings and prepares minutes outlining the objectives and employee discussions for the Director's review.
  • Exhibits fiscal responsibility by preparing and submitting MRS biweekly with detailed explanation of variance.
  • Monitor the completion of employee time cards and associated documentation.
  • Ensure departments have equipment available when needed.
  • Monitors quality and customer service standards; interprets employee and patient satisfaction results; identifies strengths and opportunities and recommends improvements.
  • Maintain professional relationships with vendors who provide rental and purchased equipment.
  • Develop and monitor operating and capital budgets in all areas of responsibility.
  • Serve on committees as appointed by the Director.



HS Diploma/GED required.

Bachelor's preferred.

4 years relevant experience required.

2 years relevant leadership experience required.

Information technology skills and project development skills preferred.

Proficient verbal and written skills preferred

Licensure, Certifications, and Clearances:
CPR within 30 days of hire

  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct