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Medical Assistant II

  • Job ID: 911407556
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: 8 a.m. to 4:30 p.m.
  • Shift: Day Job
  • Facility: UPMC Community Medicine Incorporated
  • Department: 59979 ZCMS1 Gastro Associates
  • Location: 1000 Integrity Drive, Pittsburgh PA 15235
  • Union Position: No
  • Salary Range: $14.71 to $22.47 / hour

Description

UPMC Community Medicine Incorporated is seeking a full-time Medical Assistant II to support UPMC Gastroenterology Associates - Penn Hills!

The Medical Assistant II will work 8 a.m. to 4:30 p.m., Monday through Friday, with no weekends or evenings required! Some travel to the Shadyside office may be required for this position, as needed.

The Medical Assistant II will assist physicians with various aspects of patient care (including clerical, environmental, and organizational tasks), ensuring patient satisfaction. Responsibilities for this position include, but are not limited to, rooming patients, prepping charts, utilizing EPIC, assisting with refills, mailing out correspondence to patients, assisting with clinical inventory, and assisting the nursing staff with clinical call triage.

In addition to core Medical Assistant responsibilities, this role serves as a lead person for the team regarding day-to-day workflow issues or office procedures. Proficient computer skills and medical terminology knowledge is preferred, while a working knowledge of EPIC is a plus!

*Free Parking*


Responsibilities:

  • Work directly with manager to identify opportunities for improvement with regards to clinical/non-clinical functions, infection control procedures, and patient assessments.
  • Must be responsible and demonstrate proficiency in all practice category-specific tasks.
  • Obtain lab/x-ray reports, hospital notes, referral information, etc.
  • Complete forms/requisitions, as needed.
  • Schedule appointments.
  • Verify insurance coverage and patient demographics.
  • Perform phlebotomy, EKGs, and level one labs.
  • Perform clinic procedures according to policy and procedure.
  • Assist physicians with procedures.
  • Document patient information into the medical record.
  • Guide routine meetings with staff to communicate procedural changes to improve service quality and patient safety.
  • Guide workflow and/or assign tasks to other clinical staff.
  • Serve as the department super user for EpicCare.
  • Answer calls and provide pertinent information, including patient education, as directed.
  • Assist management staff with supervisory activities.
  • Participate in creation and implementation of departmental goals, processes, and procedures.
  • Mentor, orient, and provide ongoing training to current and new staff members.
  • Check schedules and organize patient flow.
  • Accompany patients to exam/procedure room.
  • Assist patients, as needed, with walking, transfers, dressing, collecting specimens, preparing for exam, etc.
  • Collect patient information/history, taking vitals and performing screenings per provider guidelines.
  • Relay instructions to patients/families.
    • May provide more individualized patient/family education and supportive counseling, as needed.
  • Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations.
  • Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health).
  • Maintain strict confidentiality related to medical records and other data.
  • Comply with all UPMC Health System policies and procedures.
  • Prepare and manage charts to ensure information completed and filed appropriately.
  • Other front office responsibilities, as required.
  • Prepare patient rooms, setting up instruments and equipment according to department protocol.
  • Clean exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control.
    • Clean according to scheduled maintenance program and keep appropriate records.
  • Manage inventory of supplies, restocking exam/procedure rooms.

 

Qualifications

  • High School diploma or equivalent is required.
  • Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT), OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA), OR at least 2 years of experience as a Medical Assistant required.
  • Must have basic computer skills and knowledge of medical terminology, examination, diagnostic, and treatment room responsibilities.


Licensure, Certifications, and Clearances:
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.

  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Act 34

 

UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct