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Intake Coord - Liver Disease

  • Job ID: 912468732
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: Monday - Friday daylight hours
  • Shift: Day Job
  • Facility: UPMC Presbyterian
  • Department: Kidney Transplant
  • Location: 200 Lothrop St, Pittsburgh PA 15213
  • Union Position: No
  • Salary Range: $17.39 to $27.61 / hour

Description

Purpose:
Provide essential support to the Center for Liver Disease Nurse Coordinators by managing communication between patients, staff, providers, schedulers, and all UPMC departments involved in patient care. Receives and processes clinical information pertinent to the facilitation of prior authorizations for medications, procedures, and clinic visits. Facilitates the comprehensive continuity of care of the chronic liver disease patient.

Responsibilities:

  • Collects initial referral information via telephone, fax, or e-mail and distributes information to an appropriate team member in a timely and efficient manner.
  • Coordinates and manages medical management of the chronic liver disease patient including but not limited to patient communications, outside physician offices, electronic medical record management, scheduling all required appointments and testing, obtaining authorizations for medications, procedures and appointments, clerical support, and data entry.
  • General data entry responsibilities include: Collection and verification of demographics and insurance information, test results, and other pertinent information into EDIt and EPIC databases.
  • Support Center for Liver Disease Nurse coordinator team.
  • Prepare, organize and maintain confidential patient charts and clinical records.
  • Maintain weekly/monthly productivity. Assist with patient volume tracking.
  • Demonstrate the ability to establish priorities, perform assignments and meet productivity thresholds in the allotted time frames while maintaining accuracy and attention to detail.
  • Maintain patient confidentiality.

 

Qualifications

  • High school diploma or equivalent required.
  • Associate degree preferred.
  • Two years experience with administrative support in an outpatient clinic, physician office, or other health care setting.
  • Knowledge of medical terminology required.
  • Ability to handle a high volume workload and to remain focused and organized under pressure.
  • Ability to multi-task and meet deadlines.
  • Ability to perform duties with a significant degree of independence and initiative.
  • Strong interpersonal, communication, and customer service skills required.
  • Proficiency in Microsoft Office products preferred.


Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct