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CTT Clinician II (Community Treatment Team)


The Community Treatment Team (CTT) program provides outreach/community-based mental health services to individuals with serious and persistent mental illnesses. The services are organized according to present standards for assertive community treatment (ACT) teams.  The mental health professionals within ACT teams are psychiatrists, vocational/educational specialists, and master’s level professionals with expertise in substance abuse treatment with mentally ill individuals, psychiatric nurses, forensic specialists, peer counselors, therapists, and intensive service coordinators and social workers. Under the direction of the CTT program coordinator, the CTT Clinician II provides comprehensive mental health services to residents of Allegheny County in community settings, including but not limited to, homes, hospital emergency rooms, personal care homes, etc. The CTT program operates 24 hours a day, 7 days a week, 365 days a year. The primary responsibility is to provide intensive outpatient mental health treatment in a variety of settings to consumers with serious and persistent mental illness for whom traditional outpatient Mental Health services have not been effective. This includes, but is not limited to, answering questions, obtaining clinical information providing crisis intervention and assessment, and documentation of all duties previously mentioned. The Clinician II must respond appropriately in volatile and unpredictable situations. Sub divisons of this role may include:


  • Addiction Specialist
  • Therapist
  • Forensic Liaison
  • Supported Employment/Vocational Specialist
  • Psych Rehab Specialist 


  • Support consumer and negotiates appropriate referral services.
  • Support consumer's WRAP plan.
  • Participate in and/or completes a comprehensive assessment of identified clients. This includes social history, psychiatric history, and mental status exams.
  • Provide follow-up services to consumers by phone.
  • Maintain a minimum productivity rate of 55%.
  • Act as an advocate for the consumer and/or family and provides advocacy for consumers, including 302 an other involuntary commitment proceedings, guardianship, and custody proceedings.
  • Participate in working weekend rotation.
  • Provide insight & knowledge of insurance programs, processes and able to obtain authorizations as needed.
  • Participate in outreach visits to consumers in various housing/living situations.
  • Provide services in a community and/or office setting.
  • Manage crisis situations effectively using positive approaches.
  • Responsible for learning, continuing education, and implementation of ACT standards of care.
  • Complete consumer/family crisis assessments.
  • Provide quality care to consumers following the Assertive Community Treatment (ACT) Model of mental health care delivery.
  • Assist consumers to obtain and maintain culturally appropriate basic living needs through skills such as: food, medical care, recreation, education, and employment, through referral and assertive follow-up, advocacy, and problem resolution.
  • Work efficiently and independently.
  • Utilize specific techniques of motivational interviewing.
  • Participate in 24 hour on call rotation.
  • May facilitate or co-lead small groups of consumers/or significant others to increase understanding of consumer issues and to improve coping skills and performance of activities of daily living.
  • Assist consumer in developing a crisis, relapse, and service plan.
  • Assist consumer to set goals and plan to meet those goals based on consumer's strengths, needs, interests and cultural preferences
  • Provide therapeutic interventions with fidelity to the ACT model of care and using evidenced based practices.
  • Provide consultation and direct assistance to the DEC or community ER staff in the case of at-risk consumers presenting for treatment, emphasizing safe diversion from inpatient stays in accordance with ACT models of care.
  • Serve as primary case coordinator for a caseload of 10-15 individuals/families yet may work with any member/family on the active caseload as needed.
  • Participate in team meetings in a collaborative manner.
  • Submit documentation that is professional in content and appearance by established deadlines.
  • Collaborate with team members to provide needed services to coordinate with other community agencies.
  • Maintain accuracy and completeness of patient records in compliance with institutional standards.
  • Provide supportive counseling to consumers to promote stability.


  • Masters Degree in Psychology, Counseling or Social Work with three years clinical experience.
  • In lieu of this, Bachelors Degree in Psychology, Counseling or Social Work with five years clinical experience with three years crisis experience will be considered.
  • Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience.
  • Work history that includes phone triage, as well as an in depth knowledge and proven skill at doing psychiatric assessments.
  • Experience working with serious mental illness (SMI) populations preferred.
  • Experience in mental health crisis intervention, case management, or in home therapy preferred.
  • Addiction counseling skills preferred.
  • Therapy skills preferred.
  • Motivational interviewing skills preferred.
  • Experience working as a vocational counselor/supported employment counselor preferred.
  • Psychiatric rehab skills preferred.
  • Excellent, recovery-oriented interpersonal relations.
  • Ability to work shifts, weekends, holidays, and to assume on call responsibilities.
  • May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients.
  • Transportation of medication is limited from one department to another.

Licensure, Certifications, and Clearances:

  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Cardiopulmonary Resuscitation (CPR)
  • Comprehensive Crisis Management (CCMC)
  • Driver's License
  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct