COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC continues to comply with governmental guidance related to local, state, and federal COVID-19 vaccination for employment. All employees and affiliated staff of UPMC entities are considered essential health care workers and will be accountable to follow the Centers for Medicare & Medicaid Services (CMS) federal vaccine mandate. To be compliant with the federal mandate, employees must complete the approved vaccination dosage regimen currently defined by the federal government. Compliance with the federal mandate is encouraged before hire. Medical and religious exemption requests may be submitted for consideration.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

Search Our Jobs

   Current UPMC employees must apply in HR Direct

Central Scheduler

  • Job ID: 924493731
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: 8 a.m. to 4:30 p.m.
  • Shift: Day Job
  • Facility: Pinnacle Health Cardiovascular Institute
  • Department: Linglestown Rd PhysOffic
  • Location: 2808 Old Post Rd, Harrisburg PA 17110
  • Union Position: No
  • Salary Range: $16.84 to $25.30 / hour

Description

Our team is growing and we have a variety of opportunities available for Central Scheduler. If you’re passionate about patient care and looking for a career that offers great benefits and plenty of room for growth, we invite you to explore this opportunity today! 

Purpose:
Responsible for working with patients by telephone in a fast-paced Communication Center environment by performing a variety of clerical and administrative tasks.

Responsibilities:

  • Schedule new/return patients with appropriate physicians. Schedule required diagnostic tests.
  • Answer incoming calls in a timely and efficient manner.  Confirm patient appointment date, time, and location. 
  • Respond to requests for general information and screen incoming calls referring them to appropriate individuals.
  • Gather/verify and record demographic, financial, and insurance information on each patient/family member/guarantor during the scheduling process.
  • Prior experience with EPIC.  Enter information in the EPIC system
  • Act as a reference for any patient questions handles when possible, and follow up to assure that each patient inquiry has been satisfied.
  • Request assistance from clinical staff if there is a question of the severity of illness or symptoms. 
  • Maintain a positive attitude characterized by caring, concern, and support for patients, visitors, medical staff, and co-workers. 

 

Qualifications

  • High school diploma or equivalent required.
  • Two years of experience working in a physician's office or medical field required.  Associates degree required in lieu of experience.
  • Experience in a telephone communication center preferred.


Licensure, Certifications, and Clearances:
Clearances must be dated within 90 days
 

  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct