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   Current UPMC employees must apply in HR Direct

Food Service Liaison

  • Job ID: 957134463
  • Status: Casual
  • Regular/Temporary: Limited
  • Hours:
  • Shift: Rotating
  • Facility: UPMC Pinnacle Memorial
  • Department: Dietary
  • Location: 1701 Innovation Drive, York PA 17404
  • Union Position: No
  • Salary Range: $15 to $22.46 / hour

Description

Our team is growing and we have a variety of opportunities available for a Food Service Liaison. If you’re passionate about patient care and looking for a career that offers great benefits and plenty of room for growth, we invite you to explore this opportunity today!   

Purpose:
Responsible for processing and maintaining patient diet orders through automated diet office software. Utilizes customer friendly telephone skills to interact with patients and nursing to problem solve issues with food service.

Hours will vary based on staffing needs.l 4:00 p.m. to 8:00 p.m. or 6:00 a.m. to 2:30 p.m.  3-4 days per week, Rotating weekends and holiday.

Responsibilities:

  • Communicates patient concerns or issues to supervisor or clinical staff in a timely fashion.
  • Processes all phone calls using appropriate telephone skills. Follows up on issues in a timely manner to resolution.
  • Processes all nutrition care orders according to established procedures in an accurate and timely fashion.
  • Troubleshoots interface issues with diet orders and resolves. Reports software and printer problems to appropriate IS individual / group in a timely fashion.
  • Prepares tray tickets for food assembly according to workflow procedures in the operation.
  • Assists patients with menu planning in accordance with diet order in a helpful, friendly manner.
  • Maintains record-keeping and prepares reports as assigned.

 

Qualifications

HS Diploma/GED OR 1 YR previous job experience required in lieu of HS Diploma/GED

Licensure, Certifications, and Clearances:
Clearances must be dated within 90 days.

  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct