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Office Manager

  • Job ID: 949628968
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: 7:30 a.m. to 4:00 p.m.
  • Shift: Day Job
  • Facility: Pinnacle Health Medical Services - Specialty
  • Department: Psychological Associates
  • Location: 205 South Front Street, Harrisburg PA 17105
  • Union Position: No
  • Salary Range: $19.29 to $28.95 / hour

Description

Our Psychological Associates team in Harrisburg is looking for an Office Manager to joing their team!  Psychological Associates provides both psychiatric and psychological services to the community at large and to patients who are being treated in the hospitals.  This position provides support to our Harrisburg office on an outpatient basis and works with a total of 10 full-time providers who perform outpatient evaluations and therapy.  Our offices have received the Harrisburg Magazine's Simply the Best Award for six years!

Purpose:
The Office Manager will manage the timely and organized operation of the general services of the Center including scheduling, coordinating templates, coordinating all operational tasks, and assisting the director of the center on a daily basis. Ability to order all supplies utilized in the clinical area and for coordinating the maintenance of the equipment.

Responsibilities:

  • Anticipate scheduling issues when members of the staff are not scheduled.
  • Coordinate and staff laser templates, ensuring that patients are properly scheduled.
  • Review patient schedules routinely to troubleshoot for overbooked clinics, as well as staffing in respective areas of the department.
  • Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
  • Maintain correspondence with the Practice Manager concerning personnel, human resource, supplies, and patient issues.
  • Order all supplies and services as needed for this practice.
  • Be cognizant of and apply relative administrative, UPP, and departmental policies and procedures for the protection of the patients, staff and department.
  • Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
  • Ensure that the clinical environment is patient friendly, appropriate for staff and physicians to work and be productive by working closely with the staff and physicians responding to issues and problem-solving.
  • Provide and coordinate maintenance on all equipment used by the clinical staff of the department.
  • Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.

 

Qualifications

Bachelor's Degree in Health Care or Business plus one year experience OR Associate's Degree in Health Care or Business plus three years of experience OR High School Diploma plus five years of experience.

Licensure, Certifications, and Clearances:
Clearances must be dated within 90 days.

  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran

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At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct