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Sr. Authorization Specialist

  • Job ID: 978534927
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: Monday - Friday daylight shifts
  • Shift: Day Job
  • Facility: University of Pittsburgh Physicians
  • Department: 65650 POP16 ENT Main Office
  • Location: 200 Lothrop St, Pittsburgh PA 15213
  • Union Position: No
  • Salary Range: $17.39 to $27.61 / hour


UPMC University of Pittsburgh Physicians Otolaryngology Department has a new role for the department. The Oakland location is hiring Sr. Authorization Specialist to the team.  This new role will assist with coding and authorization for the team.

To perform authorization activities for a broader scope of inpatient, outpatient and emergency department patients, denial management and all revenue functions. Need to demonstrate, through actions, a consistent performance standard of excellence to which all work is to conform. The expertise of the Authorization Specialist Senior shall include an in-depth working knowledge in authorization related activities including pre-authorizations, notifications, edits, denials, across service areas or business units. The Authorization Specialist Senior shall demonstrate the philosophy and core values of UPMC in the performance of duties.


  • General responsibilities1. Maintains compliance with departmental quality standards and productivity measures. 2. Works collaboratively with internal and external contacts to enhance customer satisfaction and process compliance, to avoid a negative fiscal impact.3. Utilizes 18+ UPMC applications and payor/ contracted provider web sites to perform prior authorization, edit, and denial services.4. Provides on the job training for the Authorization Specialist.5. Utilize authorization resources along with any other applicable reference material to obtain accurate prior authorization.
  • Prior authorization responsibilities1. Reviews and interprets pertinent medical record documentation for patient history, diagnosis, and previous treatment plans to pre-authorize insurance plan determined procedures to avoid financial penalties to patient, provider, and facility. 2. Utilizes payor-specific criteria or state laws and regulations to determine medical necessity for the clinical appropriateness for a broad scope of services and procedures considered effective for the patient's illness, injury, or disease. 3. Obtains appropriate diagnosis, procedure, and additional service codes to support medical necessity of services being rendered using pertinent medical record and ICD-CM, CPT, and HCPCS Level II resources. 4. Submits pertinent demographic and supporting clinical data to payor to request approval for services being rendered. 5. Provides referral/pre-notification/authorization services timely to avoid unnecessary delays in treatment and reduce excessive administrative time required of providers.
  • Retrospective authorization responsibilities1. Reviews insurance payments and remittance advice documents for proper processing and payment of authorization claims, as appropriate. 2. Audit authorization related data errors and/or completes retro-authorizations to resolve unprocessed or denied claims. 3. Research denials by interpreting the explanation of benefits or remittance codes and prepares appeals for underpaid, unjustly recoded, or denied claims. 4. Submits requests for account adjustments/controllable losses to manager in accordance with departmental process. 5. Identifies authorization related edit/denial trends and causative factors, collates data, and provides summary of observations. Communicates identified trends to Manager.


  • High School diploma or equivalent with four (4) years working experience in a medical environment (such as a hospital, doctor's office, or ambulatory clinic) OR Associate degree and two (2) years of experience in a medical environment required. (Bachelor's degree (B.A) preferred). Completion of a medical terminology course (or equivalent) or has three (3) years of experience working with medical field required
  • Skills Required: Knowledge and interpretation of medical terminology, ICD, and CPT codes Proficient in Microsoft Office applications Excellent communication and interpersonal skills Ability to analyze data and use independent judgment
  • Skills Preferred: Understanding of authorization processes, insurance regulations, third party payors, and reimbursement practices Experience utilizing a web-based computerized system

Licensure, Certifications, and Clearances:
UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization’s diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as PRIDE Health or UPMC ENABLED (Empowering Abilities and Leveraging Differences) Network, which support the implementation of our diversity strategy. 
UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct