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   Current UPMC employees must apply in HR Direct

Safety Systems Clerk

Description

Purpose:
Monitor safety, security, and medical systems throughout the Institute, as well as functioning as a communications operator and dispatcher.

Responsibilities:

  • Knowledge of various UPMC programs and how to effectively and appropriately connect the requester to the specific program.
  • Dispatch appropriate personnel when necessary complete proper documentation.
  • Operate security PC Pak.
  • Contact and dispatch the requested on-call person as well as building engineer and housekeeping staff, when necessary.
  • Maintain accurate logs within guidelines of department, to include monitoring of UPMC vehicles, keys, valuables, radios and law enforcement's weapons.
  • Familiar with staff and residents' information, as well as visiting hours, and hospital policies (perform the role of phone directory for staff and visitors).
  • Initiate required response to the various security systems to include emergency body buttons, panic buttons, closed-circuit televisions, VCR's and burglar alarm systems.
  • Monitor various other alarms contained within the security systems office.
  • Dispatch appropriate personnel when necessary and complete proper documentation.
  • Manage various forms of communications to include the back-up paging system, security intercom systems and the power failure telephone system.
  • Perform well under conditions of emergency of high stress to include implementing the appropriate emergency response, as well as proper tracing of phone calls in the event of a possible threat of danger (i.e., bomb threat) or patient-related assistance (i.e., suicide).
  • Ensure all aforementioned equipment is functioning properly.
  • Any and all discrepancies to be immediately reported to the appropriate responsible department, as well as ensure accurate timely documentation is completed, to include phone or utility disruptions.
  • Dispatch appropriately and document any/all necessary discrepancies.
  • Assist management in filling Security Officer call off.
  • Maintain daily record of all on-call personnel to include Administrator-on-Call, Maintenance, Construction, and any other pertinent staff.
  • Receive and dispatch all calls requiring Security Officer or agency guard's response. Security Systems office functions as the base station for the hospital's Security Department internal communication.
  • Change VCR tapes as instructed.
  • Conform to strict confidentiality.
  • Ensure proper documentation of the above responsibilities.
  • Contact Campus Police and/or Pittsburgh Police for backup in emergency situations.

Qualifications

  • High school diploma or equivalent.
  • Basic computer knowledge and skills and flexibility to work rotating shifts are required.
  • The ability to deal effectively with people is necessary.


Licensure, Certifications, and Clearances:

  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct