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Receptionist , Part-Time (West Mifflin Area)

  • Job ID: 008361477
  • Status: Part-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Home Healthcare
  • Department: General Admin South
  • Location: 1020 Lebanon Road, West Mifflin PA 15122
  • Union Position: No
  • Salary Range: $15 to $23.45 / hour

Description

UPMC Home Health Care is Hiring a Part-Time Receptionist to join the team in West Mifflin!

Monday, Wednesday, Friday schedule from 8AM-4:30PM!
 

Responsibilities:

  • Focus on customer service and continually strive to perform the duties of their job in a manner that will result in optimal patient satisfaction
  • Exhibit proven ability to facilitate change
  • Receive and greet visitors and interacts with courier daily
  • Identify, develop and participate in process improvement opportunities within the home health agency that will enhance the quality of service we provide
  • Attend compliance training and adheres to the organization standards of conduct, policies and procedures.
  • Process outgoing mail and separate mail to appropriate locations
  • Answer, screen and direct calls to appropriate staff or takes message
  • Type and proof correspondence, minutes and reports as directed
  • Relay information from patients, hospitals, physicians, families and visitors by phone or voicemail.
  • Perform duties and job responsibilities in a fashion which coincides with the service management philosophy of UPMC/Jefferson Regional Home Health, L.P. towards patients, visitors, staff, peers, physicians and other departments within the organization.

 

Qualifications

  • Completion of High school diploma or GED.
  • Able to use computer software applications such as word processing and use of basic office equipment.
  • Able to provide information in a clear and concise manner.
  • Business course background preferred (typing, filing, business math and business english.)
  • Experience with a telephone system preferred.


Licensure, Certifications, and Clearances:

  • Act 34


UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct