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   Current UPMC employees must apply in HR Direct

Gift Shop Sales Associate

Description

Purpose:
The Clerk handles the sale of merchandise to the consumer. The Clerk is responsible for the general upkeep of the Shop and performs all duties as required to ensure the daily operations are handled in an efficient and effective manner.

Responsibilities:

  • As the public face for LHAS, the Gift Shop Clerk is expected to be continuously updating their knowledge of the company's products, services, and policies.
  • Operate cash register and Lottery machine, opens and closes Shop.
  • Inform Manager or Clerk II when stock items or supplies are low in need of re-ordering.
  • Answer any incoming phone calls and directs calls appropriately.
  • Maintain shop (i.e. dusting, cleaning, rubbish removal) to ensure a safe and aesthetic environment.
  • Conform to The Basics of Service Excellence as described in the hospital's orientation program.
  • Receive incoming merchandise, check invoices, unpacks, and assists with pricing as directed by Manager or Clerk II.
  • Assist customers with gift/flower suggestions and refers any customer complaints to the Manager of Clerk II.
  • Count change bank, Lottery bank, and reconciles Lottery receipts at end of the day when closing.
  • Stock candy, magazines, and merchandise on a daily basis as necessary.
  • Work weekends, evenings, or holidays as needed.
  • Maintain quality control of outgoing merchandise.

 

Qualifications

  • High school diploma or equivalent and a minimum of one year's experience in retail sales, or a combination of education and experience is required.


Licensure, Certifications, and Clearances:

  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct