At UPMC, we are committed to keeping our communities safe and healthy as the COVID-19 pandemic unfolds.

Our recruiters will continue to fill positions throughout this time, but interviews and other processes may be modified to protect the safety of our candidates and employees. Thank you for your patience.

For more information about UPMC's response to COVID-19, please visit

Search Our Jobs

   Current UPMC employees must apply in HR Direct

Imaging Record Services

  • Job ID: 992359001
  • Status: Full-Time
  • Regular/Temporary: Flex
  • Hours: Monday - Friday 10:00am to 6:00pm
  • Shift: Day Job
  • Facility: UPMC Presbyterian
  • Department: Radiology Support
  • Location: 3459 Fifth Avenue, Pittsburgh PA 15213
  • Union Position: No
  • Salary Range: $15.19 to $23.82 / hour


Create, retrieve and maintain patient radiology files and provide clerical support in an efficient and professional manner.


  • Demonstrate interpersonal skills.
  • Process and complete legal authorization requests of imaging records.
  • Establish and maintain an atmosphere of caring and support for patients, visitors, medical staff, and co-workers.
  • Actively seek service recovery solutions that resolve customer complaints and communicate each occurrence with the supervisor.
  • Manage difficult or emotional customer complaints and communicate each occurrence with the supervisor.
  • Communicate effectively and concisely with all members of the healthcare team, verbally and in writing.
  • Establish and maintain effective working relationships with patients, family members, physicians, and staff.
  • Listen to and address patient concerns.
  • Solicit questions to ensure understanding in a manner that preserves the patient's dignity.
  • Maintain appropriate non-verbal's and speak in a welcoming and caring tone.
  • Maintain the operations and organization of imaging data including imaging data protocol preparation and tracking of all patient files.
  • Ensure the availability of imaging files requested by all healthcare team customers.
  • Provide CDs for customers or the healthcare team via Stentor.
  • Exhibiting time management skills, prioritizing and organizing multiple duties, in a constantly changing environment.
  • Accept and support change.
  • Available for duty according to department guidelines for unscheduled absences, punctuality, and manpower requirements.
  • Contribute to team spirit by assisting co-workers and offering assistance on an ongoing basis.


  • High School diploma or equivalent.
  • Minimal typing skills required.
  • Must demonstrate good organizational skills.
  • 6 months of experience within the Radiology Department is preferred along with efficient use and/or knowledge of the Radiology Information System.

Licensure, Certifications, and Clearances:

  • Driver's License
  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct