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Patient Care Technician I - Resource Unit

Description

Patient Care Technician I

Resource Unit

Rotating /daytime and night

Full time 40 hours

AFSCME

06/26/2021

 

Are you looking for an entry level patient support position to start and grow a rewarding healthcare career?  UPMC Altoona is hiring a Patient Care Technician I to help support our Resource Unit!

 

We are now offering an eight-day training course for entry level candidates to learn and demonstrate the skills needed to be a successful Patient Care Technician I at UPMC Altoona. Apply now to learn more!

Purpose:
The Patient Care Technician is responsible for providing routine patient care and support services in accordance with established policies and procedures, and as may be directed by the nurse or physician, to assure that the highest degree of quality patient care is maintained at all times.

Responsibilities:

  • Demonstrates awareness of behavior on the efficient functioning of the department.
  • Complies with safety policies and procedures including standard precautions and understand policies and procedures for blood borne pathogen exposure.
  • Assures equipment malfunctions are reported to the appropriate department.
  • Establishes appropriate and effective communication strategies.
  • Responds within the scope of the nursing assistant role to emergent situations.
  • Takes action to improve knowledge, skills, and performance.
  • Provides feedback to the RN regarding patient care and report changes in patient status.
  • Strictly adheres to all policies and practices relative to patient care and hospital related information.
  • Assumes responsibility for assignment and views problems as challenges.
  • Identifies and communicates learning needs to the unit director.
  • Establishes professional and respectful interpersonal relationships.
  • Maintains an environment conducive to patient safety and recovery including, but not limited to, completing safety checks, keeping the department and patient rooms clean and organized, cleaning department specific equipment, changing bed linens, emptying linen hampers, keeping hallways clear of equipment and returning equipment.
  • Requests assistance in planning and prioritizing activities as needed. Participate in self-review as requested by the unit director.
  • Suggests and support changes within the department.
  • Contributes to the universal unit activities including, but not limited to, responding to call lights and telephones, passing meal trays, and transporting patients.
  • Provides direct patient care as directed by the RN including all activities of daily living such as bathing, feeding, transporting, toileting and ambulating patients.
  • Acquires and distribute supplies and equipment to facilitate patient care delivery including, but not limited to, performing messenger functions, ordering, charging/crediting supplies, setting up patient care equipment within the scope of the nursing assistant position and stocking patient rooms and unit supply areas.
  • Performs routine tests such as blood glucose monitoring, patient weights, vital signs and I&Os.
  • Constructively receives feedback and direction.
  • Provides companionship/supervision one in one with patients as required.
  • Delivers patient nourishments, fill water pitchers and distribute patient mail.
  • May apply, monitor, and remove patient restraints as per physician or hospital protocol. Provide diversion activities to reduce or prevent use of restraints.
  • Documents in the medical record according to established procedures.

 

Qualifications

 

Purpose:
The Patient Care Technician Adv provides routine patient care and supports the department services in accordance with established policies and procedures, and as may be directed by the nurse or physician to assure that the highest degree of quality patient care can be maintained at all times. The Patient Care Technician Adv competencies include routinely performing the UPMC nursing core nursing assistant responsibilities (blood glucose, weights, vital signs, I&O, specimen collections and Foley care). The Patient Care Technician Adv has successfully completed basic arrhythmia class and performs at least 4 of the following hospital identified tasks: phlebotomy, 12 lead EKG, simple dressing, Foley catheter removal, point of care testing, bladder scan, straight catheter, IV catheter removal, femoral hemostasis, or IV insertion.

Responsibilities:

 

  • Suggests and supports changes within the department. Assumes responsibility for assignment and views problems as challenges. Demonstrates awareness of behavior on the efficient functioning of the department. Supports department-based projects and quality initiatives.
  • Constructively receives feedback and direction. Identifies and communicates learning needs to the unit director. Takes action to improve knowledge, skills, and performance. Requests assistance in planning and prioritizing activities as needed. 
  • Participates in self-review as requested by the unit director. Participates in project and committee work.
  • Strictly adheres to all policies and procedures relative to patient care and hospital related information. Complies with safety policies and procedures including standard precautions. Documents in the medical record according to established procedures.
  • Performs assigned work in a timely and productive manner.
  • Transports cardiac monitored patients within the hospital setting. May insert foley catheters and perform straight catheterization as instructed by RN.
  • May perform IV insertion, removal, and dressing change. Completes department clerical functions as needed.
  • Performs the UPMC nursing core nursing assistant responsibilities (blood glucose, weights, vital signs, I&O, specimen collections and Foley care) AND has successfully completed Basic arrhythmia class AND performs at least 4 of the following hospital identified tasks: phlebotomy, 12 lead EKG, simple dressing, Foley catheter removal, point of care testing, bladder scan, straight catheter, IV catheter removal, femoral hemostasis, or IV insertion.
  • Provides patient care including assisting with patient procedures and activities of daily living. Assists with physical, respiratory, and cardiopulmonary therapies. Provides feedback to the RN regarding patient care and reports changes in patient status.
  • Provides instruction to patients and their families under the direction of the RN. May apply, monitor, and remove patient restraints as per physician or hospital protocol.
  • Assures equipment malfunctions are reported to the appropriate department.  Establishes appropriate and effective communication with other departments.
  • Establishes professional and respectful interpersonal relationships.
  • Contributes to the universal unit activities including, but not limited to, responding to call lights and telephones, passing meal trays, and transporting patients.
  • Demonstrates the ability to communicate clearly and effectively with all members of the health care team.
  • Demonstrates understanding of cultural diversity, horizontal violence, and impairment in the health professions. Cares for patients and self by supporting safety in the workplace.
  • Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues.

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct