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Program Administrator, Transplant Service


Manage and administer all aspects of solid organ transplantation at UPMC including: abdominal transplant (Starzl Transplantation Institute), cardio-thoracic transplant, pediatric transplant, the Organ Referral Center, and the Liver Cancer Center. These functions include daily management of transplant operations, fiscal management, short and long range planning, marketing, and community relations. Serve as the liaison for UPMC Presbyterian to the local Organ Procurement Organization (OPO), Core, outside OPOs, UNOS, and other external organizations. Work collaboratively with the physician and nursing teams within and outside of UPMC. Successful candidates will have a background of transplant experience


  • Oversees personnel practices including recruitment, orientation, training, retention and performance management of staff within the division.
  • Assumes responsibility for all activities related to the purpose and administration of the UMPC Adult and Pediatric Transplant Programs. Initiates, organizes, plans and directs adult and pediatric transplant organization functions.
  • Represent UPMC Transplant Programs as the liaison and spokesperson with other organizations and community groups and in dealing with outside agencies. Attend UNOS Local, Regional and National Meeting and participate on appropriate committees.
  • Develop and oversee budget for all Transplant services. Oversee preparation of the annual hospital and private practice operations budget (i.e., clinical practice plan, hospital, SOM and research); Oversee financial reporting used to monitor and analyze performance against goals.
  • Assist in the development of grant proposals to secure outside funding for transplant related activities.
  • Formulate strategic assessments and provide for improvements in Transplant service and develop plans for expansion of Transplant service. Advise the UPMC Executive Management Team and give guidance regarding critical issues and strategic direction.
  • Oversee data-gathering systems in all Transplant departments/practice plans for patient care documentation and service delivery, productivity and utilization, evaluation and planning, and management decision-making activities. Recommends methods for improvement in performance against standards.
  • Monitor Transplant performance to ensure compliance with internal and external policies and procedures. Recommends changes and innovations as appropriate.
  • Maintain professional affiliations and enhance professional development to keep pace with trends in health care administration.
  • Assist with Medicare Cost Report issues as it relates to transplantation.
  • Serve as a resource for Transplant, developing strategies to maximize reimbursement. Oversee statistical analysis of patient utilization, accounts receivable, third party reimbursement, and any other detailed analysis required by the President, Division Chief, etc.
  • Ensure dissemination of regulatory information pertaining to changes in reimbursement and/or coding while ensuring regulatory compliance.
  • Serve as liaison between Transplant and the various business areas of UPP, Inc. including but not limited to the Central Billing Office, Central Scheduling and Registration and Compliance.
  • Oversee/conduct comprehensive operational analyses and provide consulting services to Transplant in order to develop solutions focused on cost and efficiency optimization.
  • Manage partnership with Clinical, Administrative and Information Services staff to identify opportunities for improving cost and quality of care through in-depth process and cost of care analysis, forming recommendations to drive significant operational changes.
  • Ensure compliance with state, federal and other regulatory requirements and with various UNOS regulations and guidelines.
  • Maintain effective public relations programs. Coordinate public awareness events, outreach programs and development of various public awareness campaigns such as Organ Donor Awareness week.
  • Serve as a liaison with UPMC Presbyterian's local OPO, Core, and other OPOs in the nation. Serve as an active member of the Organ Donor Committee within UPMC Presbyterian Hospital.



  • Transplant management experience strongly preferred.
  • Master's degree in Business or related field required.
  • 5 years of healthcare administration experience with operational management, business planning and supervisory experience required.
  • Knowledge of 3rd party billing and reimbursement, and Microsoft Office with advanced Excel skills required.
  • Experience in grant or contract administration, accounting systems, information systems, financial reporting and internal controls (auditing) preferred.

Licensure, Certifications, and Clearances:

  • Act 33

UPMC is an Equal Opportunity Employer/Disability/Veteran


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   Current UPMC employees must apply in HR Direct