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Receptionist (Part Time)- Mt Lebanon, PA

  • Job ID: 034142029
  • Status: Part-Time
  • Regular/Temporary: Regular
  • Hours: 1:00 p.m. to 5:00 p.m.
  • Shift:
  • Facility: UPMC Asbury Heights
  • Department: Administration
  • Location: 700 Bower Hill Road, Pittsburgh PA 15243
  • Union Position: No
  • Salary Range: $14.19 to $21.56 / hour


UPMC Asbury Villas is hiring a part-time Receptionist! Apply today to learn more about this role! 

Join the team that’s providing the highest quality of care to seniors in our communities. With state-of-the-art safety protocols and the support of an academic medical center, UPMC Senior Communities has demonstrated a continued commitment to keeping both our residents and our employees safe and healthy, especially throughout the COVID-19 pandemic.

Make a true impact at our senior living facilities, where you’ll have the confidence that your care is clinically backed by a best-in-class health care system and the rewarding knowledge that you are changing lives every day.

Under general supervision, provide a variety of receptionist and clerical support duties.


  • Receive, sort and distribute mail to correct department, resident or staff member in an accurate and timely manner.
  • Screen and direct all incoming calls in a courteous efficient manner to the proper department or staff member.
  • Direct complaints to appropriate department or staff.
  • Accept assigned duties in a cooperative manner.
  • Work cooperatively with all facility staff.
  • Provide clerical support as needed to ancillary departments.
  • Screen all individuals coming into the facility and exercises good judgment in granting entrance.
  • Prepare front desk schedule.
  • Observe all facility safety policies and procedures.
  • Answer all inquiries according to facility policies and procedures, seeking direction as needed.
  • Responsible for appropriately maintaining records of purchases for the gift shop, dietary department, and deposits for business office.
  • Interact with residents and residents' representatives and directs them to appropriate department or staff.
  • Follow Resident's Rights policies at all times.
  • Maintain up-to-date emergency reference, key staff and medical staff telephone listing.
  • Handle emergency situations in a calm, effective manner.
  • Enforce visitation policies and procedures.
  • Observe infection control and universal precaution policies and procedures.
  • Prepare resident admission information including setting up a file and providing armband and identification card.
  • Receive and respond courteously and appropriately to all inquiries made.
  • Must remain flexible in work schedule (overtime, evenings, holidays, etc.).
  • Answer incoming telephone calls on a multi-line telephone system on or before the third ring consistently.
  • Attend all mandatory educational offerings.
  • Follow facility fire, disaster and evacuation policies and procedures as required.



  • Completion of High school diploma or equivalent, superior interpersonal skills required.
  • Must be able to type at a speed commensurate with job demands.
  • Previous experience with business office equipment including: typewriter, computer, paging system, multi-line telephone system, copier and fax machine.

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct