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   Current UPMC employees must apply in HR Direct

Systems Analyst - Associate

  • Job ID: 994919428
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: Corporate Information Services
  • Department: Administration
  • Location: 600 Grant St, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $23.77 to $35.99 / hour

Description

UPMC is hiring an Associate Systems Analyst to support the ClinicalConnect Health Information Exchange team! This role will be responsible for performing daily maintenance and programming activities to ensure steller patient matching data quality, conduct daily, monthly and annual auditing for all HIE services across various technologies along with other tasks to support business and IT operations. 
 
ClinicalConnect HIE is western Pennsylvania’s health information exchange (HIE). It was formed to help deliver better patient care throughout the nation by creating a unique network of electronic medical records that securely connects clinicians with patients’ vital medical information whenever it’s needed.

Responsibilities:
  • Support HIE privacy, security and compliance assessments including, but not limited to, HIPAA, HITRUST, Information Blocking, and RATO
  • Application Upgrades and Implementations - Responsible for activities related to application upgrades and implementations: review and validation of functionality and reporting of issues; identify new functionality and hardware requirements as assigned; ability to create test plans.
  • Involvement with developing an updated HIE Data Quality Improvement Program
  • Support HIE business operations including HIE website maintenance and AR/AP activities
  • Report Writing/Analysis - Ability to write, analyze and make basic modifications to reports under the direction of more senior team members.
  • Second and Third Level Support (Including Maintenance Activities) - Ability to triage support issues and escalate accordingly. Partner with team members to troubleshoot support issues.
  • Vendor Relationships - Interact with vendors (technical issues, project initiatives) under the direction of more experienced team members, as necessary.
  • SDLC (System Development Life Cycle) - Have a fundamental knowledge of the system/application development life cycle.
  • Process Improvement - Review and validate existing processes.
  • End-User Training - Review and conduct gap analysis on existing training documentation. Partner with more experienced team members to observe end-user training sessions.
  • Documentation - Complete documentation/flow charting of system builds and maintain team's existing documentation. Demonstrates the ability to extract and document customer/business requirements and needs for use by the enterprise architecture and engineering teams (network, system, and software), under the guidance of senior team members.
  • Project Management - Contribute to project tasks and milestones typically under the direction of project manager/more experienced team members. Update all project management and time tracking tools accordingly.
  • Communication - Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day-to-day work and projects.
  • Self-Development - Responsible for continuous self-study, trainings, partnering with more senior members of team, and/or seeking out opportunities to broaden scope to stay up to date with industry and organizational trends. Seeks feedback from senior team members for development and effectively incorporates feedback into work and behaviors
  • System Integration - Responsible for individual assigned tasks and validation of testing with system integration. Ability to modify existing test plans.
  • Interactions with Others - Successfully completes projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with team and offers feedback, where appropriate, to complete individual and group efforts. Shows the ability to adjust and be flexible to change by adapting approach when necessary.

Qualifications

  • Familiarity with modern technology and application support through education or practical experience.
  • Highly driven and self-motivated to meet expectations.
  • Ability to work independently and in a team based environment.
  • Demonstrates thorough understanding of information technology fundamental tools and concepts (SDLC) of one of the information technology professional disciplines and applies that understanding to make independent practical contributions to IT work within a UPMC department or function.
  • Completes on-going training on-the-job, through courses, self-study, certifications and/or advanced degrees to maintain and enhance technical and business capabilities.
  • Participate in the HIE On-Call Production Support rotation within the team. This requires 24 hours per day, 7 days per week availability during the assigned period. The frequency varies based upon the number of colleagues in the rotation
Preferred Qualifications: 
  • Java Programming Language
  • MS Office Suite
  • MS Power BI
  • MS Teams
  • SQL Programming Language
  • Project Management Principles
This is a remote position


Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization’s diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as Women in Information Technology (WIT), Female Leadership Innovation and Growth in Health Care & Technology (FLIGHT), or PRIDE Health, that support the implementation of our diversity strategy.

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   Current UPMC employees must apply in HR Direct