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Scheduling Coordinator

Description

UPMC Hillman Cancer Center is currently hiring a Full-Time Scheduling Coordinator to provide support to our Cancer Center in Greensburg, PA. This will be a Monday-Friday, daylight position. 

The Scheduling Coordinator will schedule patient appointments and communicate with patients prior to and following receipt of outpatient services. They will maintain patient demographics and interact with patients and others (on the telephone and in person) in a courteous and respectful manner. This position will give you the opportunity to work closely with clinical staff to coordinate patient care. 

This is an extremely busy, faced-paced office that prides itself on putting the patient first. We have 28 treatment chairs and 2 private treatment rooms which are always full and active. This position was created to make our patient's check out process more seamless to improve the overall satisfaction. The ideal candidate must be flexible, able to multi-task, and be able to work well with a team but also be able to be proactive and work well independently. 

Are you a team player that is looking for a rewarding career in a fast-paced environment? Apply today!


Responsibilities:

  • Act as liaison between clinical staff & FC for all treatment/injection changes w/treatment (on DOS).
  • Coordinate/organize all orders for supplies, nourishments, etc.
  • Act as the liaison between RN & MD during patient hours: Secure signatures, ask questions, etc.
  • Scheduling/Coordinates:All chemotherapy, injection, lab (assoc w/tx), port flush, etc. appointments.Schedule/secure all MD orders currently processed at discharge for patients scheduled for MD visits on the days of tx/injections.Scans, coordinated care appointments/referrals, secure testing auths, etc.
  • Act as the liaison between Patient & RN or patient & MD during patient hours while in treatment.
  • Receive all patient phone calls regarding appointments (for tx/injections/lab):Schedule, reschedule, etc.
  • Chart preparation:All processes associated with current prep for tx/injections.Verify authorizations for all treatments/injections are secured.Verify order signed, dated, etc.Complete clinical chart prep form.
  • Assist nursing staff with all processes related to oral drugs, pump patients, etc.
  • Contact all patients regarding missed appointments (for tx/injections/lab):Contact all patients that were `No Shows' (follow complete process).Confirm all cancelled appts are rescheduled in Epic.Verify against the hospital list.
  • Form Completion:Complete disability, FMLA, etc. forms for patients.
  • Provide support to the front office w/answering phones, chart prep, scheduling, etc.

 

Qualifications

  • B.A. degree and 1 year of experience in a related function;
  • or 2 years of college, business school, or medical secretary training and 1-2 years of experience;
  • or High School Diploma and 3-5 years medical office experience required


Licensure, Certifications, and Clearances:

  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct