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Quality Data Analyst - Pharmacy

  • Job ID: 077669725
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Pinnacle Hospitals
  • Department: Pharmacy
  • Location: 111 South Front Street, Harrisburg PA 17105
  • Union Position: No
  • Salary Range: $27.17 to $42.45 / hour


Designs and analyzes reports highlighting opportunities to improve clinical performance/patient care. Assist the teams (department and facility) in the proper analysis and presentation of information using various clinical and administrative systems and the corporate database. Reviews medical records for the determination of data collection as related to analysis of documentation, process issues, demographic elements, and as part of understanding and proceeding with database design / re-design, analyses, and improvement process . Needs to understand the clinical needs of the committee/projects to further progress the process improvement using analyses and recommendations. Manages designated external reports, including analysis, processing, submission, and final review.


  • Knowledge of the process improvement project and supporting literature as appropriate.
  • PHC4 Open Heart Report requiring physician verbal and written communication re: clinical exclusions and the necessary supporting patient medical record information.
  • PHC4 Nosocomial Infection Report requiring Infection Control Practitioner communication re: reportable nosocomial infections and state report verification.
  • Responsive to deadlines and completes tasks within the amount of time prescribed bysupervisor. Maintain high level of accuracy and timeliness.
  • Track department and related facility quality projects.
  • Independently resolve problems encountered.
  • Develop plan and determines pertinent information to be extracted from the medical record (concurrent and retrospective) and/or associated electronic patient information (MARs, AccessAnyware, Power Chart, Cerner, Medipac, etc) for inclusion in and submission to project, committee, system, regional, and national databases, as applicable to the current projects.
  • Knowledge of the process improvement methodology.
  • Master new computer software and upgrades, as applicable.
  • PHC4 Hospital Performance Report requiring validation utilizing internal Atlas reports and cdb.
  • Develop appropriate goals and objectives for assigned projects. Determine appropriate procedures to meet goals in an efficient, effective, and thorough manner.
  • Present reports to appropriate team/committee as appropriate, includingrecommendations, as appropriate.
  • Organize discussions or multi-disciplinary teams, as applicable, including key personnel, chiefs, chairs, physicians to discuss findings and help identify, initiate, and assist in process improvement. Develop plan of action.
  • Provide consultation and assistance for presentations ( i.e. Total Quality Councils) andthe ongoing year-round preparation for Annual Quality Fair, including consulting with departments re: presentations using the data and the PDSA performance improvementmethodology.
  • Coordinate preparation, submission, and review of external reports.
  • Report information, analysis, outcomes, trends, patterns to the appropriate department member, committee chair, and/or director.
  • Work well with department and facility committee and project leads, understandingclinical needs of the committee/project to help progress the process improvement initiatives.
  • Advanced problem solving using various information sources. Must determine what thebest source of information is and query the data, analyze the data, and present it in most appropriate format, i.e., graphs, summary reports, etc.
  • Provide timely updates on significant problems and issues encountered.
  • Prepare concise, meaningful analysis or narratives which present conclusions clearly inan unequivocal manner in conformity to established goals and objectives.
  • Knowledge of project goals to identify key individuals/departments.
  • Consistently identify and understand technical issues presented by assignments.
  • Oversee staff that are proving data entry assistance.
  • Identify problems and develops meaningful recommendations as a result of workperformed.
  • Communication with identified individuals re: project goals and outcomes.
  • Identify meaningful opportunities for department involvement in quality improvement projects.


Bachelor's degree in a healthcare related field (clinical or non-clinical, e.g., healthcare policy, healthcare administration, health information).

Minimum of 2 years experience in a healthcare facility (e.g., hospital, insurance company).

Strong knowledge of medical terminology and clinical situations.

Strong knowledge of quality improvement, regulatory requirements and compliance preferred.

Excellent ability to work with computer applications and functions. Knowledge of and ability to work with the MediQual Atlas system and with the Corporate Data Base, Cognos and Report Net.Strong problem solving, data analysis, and creativity that would enable and motivate change.A high level of energy and ability to work independently with strong communication,interpersonal, organizational, and prioritization. Confidentiality and accuracy is essential.

Licensure, Certifications, and Clearances:
Clearances must be dated within 90 days

  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct