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Charge Processing Specialist II

  • Job ID: 045988042
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Community Medicine Incorporated
  • Department: 55121 ZCMS1 Magee Orthopaedic Prgrm
  • Location: 300 Halket St, Pittsburgh PA 15213
  • Union Position: No
  • Salary Range: $15.88 to $24.98 / hour


UPMC Community Medicine Incorporated is seeking a full-time Charge Processing Specialist II to support the Bone and Joint Center at UPMC Magee-Womens Hospital!

The Charge Processing Specialist II will work daylight hours, Monday through Friday! Some travel may occasionally be required to local satellite offices (Bethel Park, Greentree, Pleasant Hills) approximately 1-2 times per month.

The Charge Processing Specialist II ensures that Managed Care requirements are met by accessing the referral system and attaching the pre-loaded authorization to the charge being processed. Additional responsibilities include, but are not limited to, billing and charge entry for the office, verifying insurance, registering and scheduling patients, checking patients out, working with CPT codes, handling calls to/from insurance companies and patients, and additional front office support tasks.

The ideal candidate for this position will have previous physician office experience, with a working knowledge of registration, insurance verification, billing, and/or charge and payment posting. Medical terminology knowledge is preferred, while a working knowledge of EPIC/EpicCare is a plus!


  • Verify that the appropriate Place of Service (POS) code is submitted in relation to the rendered procedure Type of Service (TOS) at the charge entry level based on the payer-specific requirements.
  • Coordinate the exchange of information/documentation with other practice plans or ancillary departments.
  • Document and resolve all problem charge vouchers on a daily basis.
  • Assist in the processing of charges, which includes institutional accounts, charge override services, and payment transfers for cosmetic services.
  • Process charge documents into the Epic system and maintain minimum productivity levels.
  • Perform limited ICD-9 and CPT-4 coding from charge slips, encounter forms, or source documentation.
  • Ensure the charges for bilateral services are processed in accordance with payer-specific guidelines.
  • Review coding and charges for accuracy and completeness.
  • Ensure physician charges are applied to the correct account by verifying information indicated on the charge document against the system information.
  • Ensure the appropriate modifier is attached at the charge entry level for Medicare non-covered and limited coverage service and for resident participation.
  • Assist in the processing of charge correction requests, documenting types of corrections performed in addition to verifying the validity of the requests received.
  • Verify that all charge batches entered are processed with the correct revenue location.
  • Balance charges entered at the end of the day, each day.



  • High School diploma or equivalent required.
  • Three years of experience in registration, scheduling, insurance verification, and charge and payment posting processes within a physician office practice preferred.
  • Strong verbal, telephone, and written correspondence skills.
  • Knowledgeable of medical terminology, cash collection and application, ICD-10/CPT coding, and third-party payer billing and reimbursement practices.
  • Ability to effectively problem-solve.
  • Prior work experience on personal computers and various office equipment.
  • Working knowledge of EPIC/EpicCare is a plus.

Licensure, Certifications, and Clearances:

  • Act 34


UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization’s diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as PRIDE Health or UPMC ENABLED (Empowering Abilities and Leveraging Differences) Network, which support the implementation of our diversity strategy. 

UPMC is an Equal Opportunity Employer/Disability/Veteran

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At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct