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   Current UPMC employees must apply in HR Direct

Sr. Practice Manager

  • Job ID: 043572949
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: 8:00am - 4:00pm
  • Shift: Day Job
  • Facility: Pinnacle Health Medical Services - Admin
  • Department: Infectious Disease Assoc
  • Location: 3 Walnut Street, Lemoyne PA 17043
  • Union Position: No
  • Salary Range: $28.80 to $44.62 / hour

Description

Purpose:
Manage all operational aspects of the practice sites to ensure quality patient care.

Responsibilities:

 

  • Ensure appropriate and high quality staffing through the strategic placement of office coordinators, office and practice managers.
  • Supervise and oversee practice budgets.
  • Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
  • Serve as liaison to various UPMC departments and resources.
  • Serve as liaison for renovations, construction and building utilization with UPMC and outside construction services.
  • Develop strategic plans for practices.
  • Monitor practice operations to identify areas for improvement, expansion of services, and potential new market areas.
  • Ensure compliance with all UPMC policies and procedures.
  • Communicate effectively with staff, physicians and peers through oral and written communications.
  • Assist in the due diligence, practice valuations, contract negotiations and staffing as required.
  • Assist in physician relations as necessary.
  • Maintain knowledge initiatives as it relates to the operation of the practices.
  • Oversee and assist in the recruitment of staff and new practices.
  • Review and evaluate the effectiveness of current procedures and plans with Office/Practice Manager and Physician to develop and implement new, more efficient systems and procedures as required to improve office operations.
  • Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.

 

Qualifications

  • Bachelor's Degree in health or business administration and three years of office management experience including one year in a health care organization.
  • OR Master's Degree in health or business administration and 1 year of office management experience including one year in a health care organization.
  • OR Associate's Degree in health or business administration and 8 years of office management experience including one year in a health care organization.
  • OR High School Diploma and 8 years of office management experience including one year in a health care organization
  • Epic Preferred.


Licensure, Certifications, and Clearances:
Clearances must be dated within 90 days
 

  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran

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Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct