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   Current UPMC employees must apply in HR Direct

Strategic Decision Support Analyst

  • Job ID: 076439168
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: 8:00am-5:00pm
  • Shift: Day Job
  • Facility: Corporate Supply Chain
  • Department: Supply Chain Admin
  • Location: 600 Grant St, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $24.05 to $41.60 / hour


Here at UPMC, our employees are devoted to making a profound impact within the communities they serve. We focus on service excellence to provide top care to our patients, health plan members, and employees. We are looking for a person who shares this passion as well to join our team as a Strategic Decision Support Analyst in the U.S. Steel Tower. This position works Monday-Friday with standard business hours from 8am-5pm and has the opportunity for flexible work arrangements.

A successful employee at UPMC is compassionate, determined, committed, and ambitious. Are you eager to be a part of health care excellence? If so, apply today! UPMC also offers one of the best benefits packages in the nation, PTO, retirement plans, and a rewarding career ladder across all departments!

This position will develop and execute content optimization and item master strategies for supply chain management end-users across multiple levels of consumption within the healthcare delivery model. They will shape the strategy, standards, and governance for delivering content management solutions including item master, contract catalog, and eMarketplace. The position requires well-developed analytical skills and an ability to comprehend and manipulate large data sets in a detail-oriented, fast-paced environment.


  • Develop strong relationships with Sourcing, Demand Planning, and other customers to ensure the Content Management Team is delivering value for the business.
  • Assists in ad hoc reporting and analysis.
  • Execute item-related data processes and procedures necessary for adding, deleting, and modifying items.
  • Manage the item master record set and other related datasets that integrate with PeopleSoft for purchasing, inventory management, and PAR management.
  • Manage the Content Team mailbox in a timely manner to process requests.
  • Design, deliver and maintain content management solutions for business teams.
  • Conduct advanced searches and analyze data to identify content and keyword ideas according to determining strategies.
  • Champion organization-wide knowledge sharing. Track performance on defined SLAs for the team and communicate results to stakeholders. Develop and document procedures for use in training and retraining opportunities. Understand, embrace, and participate in major business objectives, company vision, and core values.
  • Recommend operational processing and systems improvements/enhancements.
  • Perform bulk load of the item and contract changes and resolve any issues from the upload.
  • Project work delivering content management solutions that focus on taking data and information and making it accessible in a content management system. Assess, recommend, and implement improvements to our content management space.


  • B.S. degree in Business Administration, Supply Chain Management, or equivalent.
  • 2 years related experience in Supply Chain, Content Management, Item Master, Inventory Management, Finance, or related field. Strong internship experience to be considered.
  • Advanced Microsoft Excel skills required (formulas, pivot tables, vlookup, etc.).
  • Experience working with relational databases (SQL Server, Oracle, Access) and ability to write and execute queries (SQL, Access) preferred.
  • Experience working with complex ERP systems such as PeopleSoft, Oracle EBS/WMS, SAP, or other ERP preferred.
  • Capability to gather, manipulate, and summarize data sets logically to assist in recommendations.
  • Highly organized, detail-oriented, capable of tracking multiple communication strings, and follows up in a timely fashion in a fast-paced environment.
  • Self-motivated with an aptitude for attention to detail, deadlines, and metrics.
  • Excellent skills in written and verbal communication, analysis, and problem-solving.
  • Ability to think critically and make decisions to follow issues through to resolution.
  • Ability to work well in a cross-functional team environment with minimal direct supervision.

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct