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Our recruiters will continue to fill positions throughout this time, but interviews and other processes may be modified to protect the safety of our candidates and employees. Thank you for your patience.

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   Current UPMC employees must apply in HR Direct

Emergency Department Patient Service Representative

  • Job ID: 210002HY
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Variable
  • Facility: Corporate Revenue Cycle
  • Department: Rev Cyc Patient Access
  • Location: 2 Hot Metal Street, Pittsburgh PA 15203
  • Union Position: No
  • Salary Range: $14.79 to $22.56 / hour

Description

At UPMC, we’re all here for the same reason — to make Life Changing Medicine happen. Join our team and you will play a unique and important role in our mission to change healthcare for the better.
Why Join UPMC?
 
We don’t just take care of patients — we take care of our team, too. And we have the data to prove it. In addition to the benefits you’d expect from an industry leader you can expect:
  • AWARD-WINNING WORKPLACE: Ranked #1 for Best Places to Work for Women & Diverse Managers. And 2020 Corporate Equality Index.
  • A recent study showed that UPMC benefits are 20% higher in value than other healthcare providers in our market.
  • Competitive pay
  • Tuition reimbursement
  • Opportunities to grow in your career at UPMC
 
UPMC has full-time and part-time openings to work front desk registration as a Patient Services Representative in the Emergency Department.
We have opportunities located at any of our hospitals in Allegheny County with varying schedules. Let us know what you are looking for and a recruiter will help you find your ideal schedule and location!
Whether you are a current patient access employee looking for career growth, or a candidate wanting to provide an exceptional experience to patients, we want to talk to you! 
 
Responsibilities:
Your typical day will be working with patients and family members as they come into the Emergency Room. You will be one of the first UPMC team members they interact with to get checked in. As part of that process you will:
  • Obtain or update necessary demographic and insurance-related information.
  • Confirm insurance eligibility
  • Collect and record patient payments including co-payments, co-insurance, and deductibles Obtain applicable signature for consent to treat and financial responsibility, along with signatures on any required forms

Qualifications

  • Completion of High School graduate or equivalent.
  • Two years experience in a healthcare setting or one year in a medical/billing/fiscal setting or six months in a UPMC Patient Access Position
Clearances/Licensure: (to be acquired after offer acceptance and before start date – we will provide instructions on how to obtain):
  • Act 33 Child Clearance with Renewal
  • Act 31 Child Abuse Recognition and Reporting Training.
  • Act 34 Criminal Clearance with Renewal
  • Act 73 FBI Clearance

 

UPMC is an Equal Opportunity Employer/Disability/Veteran

At UPMC, we strive to ensure that diversity, inclusion, dignity, respect, and cultural awareness is at the core of everything we do. By fostering an environment where every member of our team has a voice, regardless of race, ethnicity, gender identity, sexual orientation, faith, age, or culture, we aim to emphasize a simple point: who you are is important, and who you are has a place at UPMC.

 

 

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct