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Our recruiters will continue to fill positions throughout this time, but interviews and other processes may be modified to protect the safety of our candidates and employees. Thank you for your patience.

For more information about UPMC's response to COVID-19, please visit upmc.com/coronavirus.

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   Current UPMC employees must apply in HR Direct

Patient Services Representative

  • Job ID: 210002HZ
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: Corporate Revenue Cycle
  • Department:
  • Location: , Pittsburgh PA
  • Union Position: no
  • Salary Range: $14.71 to $22.47 / hour

Description

Job Summary:

At UPMC, we’re all here for the same reason — to make Life Changing Medicine happen. Join our team and you will play a unique and important role in our mission to change healthcare for the better.

Why Join UPMC?

We don’t just take care of patients — we take care of our team, too. And we have the data to prove it. In addition to the benefits you’d expect from an industry leader you can expect:

AWARD-WINNING WORKPLACE: Ranked #1 for Best Places to Work for Women & Diverse Managers. And 2020 Corporate Equality Index.

• A recent study showed that UPMC benefits are 20% higher in value than other healthcare providers in our market.

• Competitive pay and incentive program

• Tuition reimbursement

• Opportunities to grow in your career at UPMC

UPMC is hiring Patient Services Representatives for our various locations throughout Allegheny County. Whether you are a seasoned professional or looking to start a new career in healthcare, the Patient Services Representative position is a great option for you! We are seeking candidates with strong customer service skills, and a desire to enhance and create a positive experience during a patient's visit to UPMC.

Our typical schedules are Monday-Friday, daylight hours. Occasionally we do have part-time roles. This is a great way to find the right schedule and location for you.

Interested in hearing more? Apply online today!

Responsibilities:

  • Guide patient through check-in process
  • Collect copayments and any other applicable patient payments
  • Confirm and/or update patient registration information
  • Schedule or connect patient to resources to schedule for ancillary services at checkout
  • Assist patients in education of financial responsibility and connect them to advocacy resources as needed
  • Confirm/verify insurance benefits with the appropriate carrier

Qualifications

  • Completion of high school diploma or equivalent is required.

Licensure, Certifications, and Clearances:

  • Act 34 Criminal Clearance
  • Act 33 Child Abuse Clearance
  • Act 31 Child Abuse Recognition and Reporting Training
  • Act 73 FBI Clearance

UPMC is an equal opportunity Employer/ Disability/ Veteran

At UPMC, we strive to ensure that diversity, inclusion, dignity, respect, and cultural awareness is at the core of everything we do. By fostering an environment where every member of our team has a voice, regardless of race, ethnicity, gender identity, sexual orientation, faith, age, or culture, we aim to emphasize a simple point: who you are is important, and who you are has a place at UPMC.

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct