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Social Service Case Worker(BH)

  • Job ID: 132202199
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Altoona
  • Department: 3G Behavioral Health
  • Location: 620 Howard Avenue, Altoona PA 16601
  • Union Position: No
  • Salary Range: $16.89 to $27.58 / hour


Social Service Case Worker  - Behavioral Health

Fulltime - Monday-Friday with weekens and on call as needed



The Social Service Caseworker on the Inpatient Unit provides for the Social Service needs of the assigned patients on the inpatient unit as outlined in the treatment plan, including psychosocial assessments; intervention and support to the patient, family, and significant others; and utilization of other mental health services and community agencies. The Social Worker's primary assignment will be the 5F Inpatient Unit. All services to designated patients are under the clinical supervision of the attending psychiatrist and assigned by the patient's Staff Nurse. The employee also provides back-up for the Access Center intake services and Community Crisis Center (CCC) Services.



  • Provides or insures provision of placement and other necessary services for community living.
  • From the assessment, provide recommendations for the treatment and discharge plan including assessing strengths and involving the family and significant other as indicated.
  • Complies with established occupational exposure policies.
  • Ensures that continuity of care is maximized between the physician, hospital, and the next level of care for the patient.
  • Promotes collaboration between and among physicians, nurses, and other health care individuals in order to effectively identify alternative levels of care while effectively utilizing resources.
  • Arranges needed discharge planning conferences with family/significant others and other agencies to insure that plans to return to the community are carried out.
  • Provide a psychosocial assessment on assigned patients including patient information about the family and significant other persons and agencies involved. This can be requested by the Staff Nurse as part of the admission assessment before the treatment plan is written.
  • Understands the special needs of patients with co-occurring disorders (mental health and substance abuse), and utilizes appropriate assessment and intervention techniques.
  • Educates patients and/or families about the care the patient will receive once transferred to other levels of care.
  • Communicates with the physician, nursing team, patient, and family regarding the appropriateness of transition to other levels of care.
  • Provides psychosocial assessments for Court evaluations.
  • Coordinates transfer from Inpatient Services to: A. Out-of-county mental health services B. Out-of-state mental health services C. Veterans administration hospitals
  • Supports the unit based Continuous Performance Improvement (CPI) activities by actively participating in the CPI process.
  • Demonstrates knowledge and ability to adapt to clinical treatment and instructional aspect of care to all stages of life cycle and to various states of health and disease.
  • Insures that the Social Service portion of treatment and discharge plans are implemented as developed by the treatment team.
  • Attends treatment and discharge planning meetings and Court hearings where appropriate.
  • Presents cases to Outpatient services to insure that the recommended follow up is provided after discharge.
  • Provides casework and other supportive counseling to assigned inpatients and families/significant others under the supervision of the attending physician.
  • May function as liaison with other agencies under the direction of the Nurse Manager/Clinical Manager.



  • Bachelor's Degree in Social Work, Psychology, Sociology, or a related behavioral science field from an accredited university or college required
  • At least two (2) years of experience in Behavioral Health setting required

Additional Qualifications: Must have knowledge and/or interest and aptitude for learning the following:

1. Principles of social work

2. Principles of community behavioral health

3. Principles of human development

4. Principles of psychotherapeutic intervention

5. Community resources

Access to the Following Confidential Records:

1. Inpatient charts

2. Outpatient charts - both Behavioral Health Services and Main House (Inpatient charts on d/c patients)

Licensure, Certifications, and Clearances:
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire

  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct