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Child Development Intake Coordinator

  • Job ID: 131120332
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Children's Hospital of Pittsburgh
  • Department: Child _ Family Counseling
  • Location: 11279 Perry Highway, Wexford PA 15090
  • Union Position: No
  • Salary Range: $18.26 to $29.26 / hour

Description

The Child Develpoment Intake Coordinator acts as the first contact with families/guardians coming to the Child Development Unit and the Child and Family Counseling Center. Responsible for gathering information about the presenting concerns and determining the appropriate appointment.

Responsibilities:

 

  • Perform all duties and responsibilities in a fashion that coincides with the service philosophy of UPPMC, including the demonstration of The Basics of Service Excellence towards patients, visitors, staff, peers, physicians and others within UPPMC and UPMC.
  • Screen for the presence of priority concerns/symptoms (e.g. suicidal thoughts, regression of skills, child abuse) and takes appropriate action, as applicable.
  • Review intake data to make clinical judgments for scheduling according to provider and visit type.
  • Apply clinical skills to gather phone information from callers presenting the chief presenting concerns.
  • Prioritize tasks to maximize patient access by answering phones and utilizing available slots in an efficient manner.
  • Maintain database of intake information; access and analyze data to provide critical information to department.

 

Qualifications

B.S. in Health/Mental Health, Human Services or an equivalent level of experience.

Licensure, Certifications, and Clearances:

  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct