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   Current UPMC employees must apply in HR Direct

Supervisor, Food Service - UPMC Community Osteopathic

  • Job ID: 210002N3
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Rotating
  • Facility: UPMC Pinnacle Hospitals
  • Department: Patient Food Services
  • Location: 4300 Londonderry Road, Harrisburg PA 17109
  • Union Position: No
  • Salary Range: $21.53 to $32.28 / hour

Description

Purpose:
Responsible for the training, supervision, and performance of food service associates to maintain food safety, food quality, and customer satisfaction in the varied Food and Nutrition operations.

Responsibilities:

  • Provide for direct supervision of hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.
  • Conduct the orientation, training and coaching of new team members. Ensure routine competency checks are completed for all associates with appropriate follow-through.
  • Coach and discipline associates as appropriate and in accordance with Human Resource policies and procedures.
  • Contribute to the relevant and timely performance feedback to associates through the performance review process.
  • Schedule personnel to meet operational needs and in accordance with volume and budgetary guidelines.
  • Maintain inventory levels to ensure they are adequate to meet the needs of the operation. Oversee security of inventory and cash revenues.
  • Conduct and document service recovery on all customer complaints as per operational guidelines.
  • Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.
  • Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.
  • Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.

 

Qualifications

HS Diploma/GED required 3 years relevant experience required 1 year relevant leadership experience required

Licensure, Certifications, and Clearances:
SafeServe Certified or must be completed within 6 months of hire

Clearances must be dated within 90 days.
 

  • Servsafe Certified
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran

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At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct