COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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Access Lead

  • Job ID: 133616049
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: Monday - Friday daylight
  • Shift: Day Job
  • Facility: UPMC Community Medicine Incorporated
  • Department: Tri-Rivers Passavant
  • Location: Upmc Passavant Medical Building, Pittsburgh PA 15237
  • Union Position: No
  • Salary Range: $15.78 to $24.08 / hour

Description

UPMC Community Medicine Incorporated is hiring a full-time Patient Access Lead.  Looking for a rewarding career in healthcare?  Look no futher and apply today!


Coordinate and lead the daily functions of the designated work area along with providing direction and support to staff as needed. Escalates any concerns or problems to management when necessary. Facilitate the completion of all statistical reporting and data analysis to ensure UPMC guidelines are being supported. Serve as the primary information source and advocate for financial matters on site.

Responsibilities: 

  • Responsibilities: 

  • Support and contribute to UPMC core values and guiding principles of Your Care. Our Commitment and abide by all UPMC departmental policies, procedures and goals in the process of performing all job responsibilities. Incorporates acts of dignity and respect in daily interactions.
  • Lead by example of positive inter-departmental relationships with clinical and administrative teams in our busy, fast-paced, multi-specialty practice.
  • Serve as an advocate, resource, troubleshooter, and designated leader at a specific work site. Represent Management while empowered to make decisions.
  • Monitor patient flow and respond to changes in workload, patient volume, and staffing levels, planning services accordingly.
  • Responsible for training new staff and orienting them to the department work area. Provide ongoing education and communication as necessary.
  • Provide feedback on a regular basis to management about all personnel, department issues and concerns for areas of direct responsibility.
  • Participates, on an as needed basis, with the Front Desk Office Manager in disciplinary meetings as they relate to staff in assigned office.
  • Encourage team members in reaching set UPMC benchmarks for patient access.
  • Update patient demographic and insurance information in the system as necessary. Verify insurance benefit information with all available carriers via electronic verification system or telephone if not previously completed.
  • Ensure necessary insurance authorization requirements have been met prior to treatment
  • Schedules appointments appropriately with physician/physician assistant.
  • Supervises all activities related to the maintenance of office, equipment and systems within the front desk territory.

 

Qualifications

  • High school diploma or GED and at least three (3) years of experience in a related fiscal/admissions/registration function, or Associate degree and one (1) year experience; or an equivalent combination of education and experience required.
  • Prefer scheduling experience 
  • Medical terminology, third party health care coverage experience and strong understanding of managed care regulations are required. Strong interpersonal, organizational and communication skills and be able to remain professional and courteous when dealing with sensitive issues and stressful circumstances. Ability to effectively problem solve and make independent decisions. Prior working experience on personal computers and various office equipment. Knowledge and skills necessary to provide care and/or interact appropriately with all ages of patients. Possess the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs. Provide the care needs as described in the department's policy and procedure.


Licensure, Certifications, and Clearances:

  • Act 34

UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization’s diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as PRIDE Health or UPMC ENABLED (Empowering Abilities and Leveraging Differences) Network, which support the implementation of our diversity strategy.

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct

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We are aware of scams targeting UPMC and other large companies that involve individuals posing as employees to illegitimately conduct interviews and extend false employment offers and payments to gain access to candidates' personal information. Please note that UPMC will not communicate with candidates through third-party email services like Gmail or Yahoo. While some interviews may take place via a video conferencing service, UPMC Talent Acquisition will not conduct interviews via Skype or Google Hangouts. UPMC will never ask for or disburse funds during the recruitment process. If you are hired into a role with a sign-on bonus or similar incentive, funds will be paid to you by UPMC after your start date.

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