At UPMC, we are committed to keeping our communities safe and healthy as the COVID-19 pandemic unfolds.

Our recruiters will continue to fill positions throughout this time, but interviews and other processes may be modified to protect the safety of our candidates and employees. Thank you for your patience.

For more information about UPMC's response to COVID-19, please visit upmc.com/coronavirus.

Search Our Jobs

   Current UPMC employees must apply in HR Direct

Medical Assistant II

  • Job ID: 157550145
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: Monday- Friday daylight shifts
  • Shift: Day Job
  • Facility: University of Pittsburgh Physicians
  • Department: 65667 POP16 ENT Mercy Main Office
  • Location: 1400 Locust Street, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $15.65 to $24.56 / hour

Description

Purpose:

Are you a Medical Assistant interested in a career that provides plenty of opportunity for growth and development? If you're passionate about patient care and looking for a career that offers great benefits and plenty of room for growth, we invite you to explore this opportunity today!

UPMC is looking for a Medical Assistant to work at UPMC Mercy, Pittsburgh PA for the ENT team.

Hours for this position will be Monday - Friday daylight; no weekends required! This position will be responsible for back office and front office duties. Previous Medical Assistant experience is preferred! Recent Medical Assistant graduates/externs are welcome to apply as well!

Applicants will be placed in the appropriate job title and salary from the Medical Assistant Career Ladder, based on their individual experience and education.


Responsibilities:

  • Work directly with Manager to identify opportunities for improvement with regards to Clinical/Non-Clinical functions, Infection Control Procedures, and Patient Assessments
  • Must be responsible and demonstrate proficiency in all practice category specific tasks
  • Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics.
  • Perform phlebotomy, EKGs, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
  • Guide routine meetings with staff to communicate procedural changes to improve service quality and patient safety
  • Guides workflow and/or assigns tasks to other clinical staff.
  • Serve as the department super user for Epic Care.
  • Answering calls and providing pertinent information including patient education as directed.
  • Assist management staff with supervisory activities. Participates with creation and implementation of departmental goals, processes and procedures. Mentors, orients and provides ongoing training to current and new staff members.
  • Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history; taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families. May provide more individualized patient/family education and supportive counseling as needed.
  • Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations.
  • Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
  • Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required. Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.

 

Qualifications

  • High school diploma or equivalent is required.
  • Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT) OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA) OR at least 2 years of experience as a Medical Assistant required
  • .Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.


Licensure, Certifications, and Clearances:

  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)

UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization’s diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as PRIDE Health or UPMC ENABLED (Empowering Abilities and Leveraging Differences) Network, which support the implementation of our diversity strategy.

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct