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   Current UPMC employees must apply in HR Direct

Interface Analyst - Senior

  • Job ID: 154267515
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: Corporate Information Services
  • Department: ISD Interop Intrface Dev
  • Location: 600 Grant St, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $38.70 to $62.83 / hour


UPMC is hiring a Senior Interface Analyst to support the Interoperability Interface Development team!
The Interface Analyst is responsible for the development, implementation, and support of electronic data interchange (EDI) interfaces between numerous systems that support patient care, medical faculty, clinical staff and departments, administrative staff and departments, and information services. This position requires technical skills in gathering information from users, defining work problems, and development and support of interfaces. The purpose of this position is to independently design, develop, test, implement and maintain interfaces. This position will also need to have the ability to lead basic projects and mentor less experienced team members.

  • Establish and debugs communications with the foreign system. Perform unit, integrated and volume testing with vendor, application analyst, and/or users.
  • Self-Development - Responsible for continuous self-study, trainings, partnering with more senior members of team, and/or seeking out opportunities to broaden scope to stay up to date with industry and organizational trends. Seeks feedback from senior team members for development and effectively incorporates feedback into work and behaviors.
  • Coach less experienced IT professional.
  • Interactions with Others - Successfully completes projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with team and offers feedback, where appropriate, to complete individual and group efforts. Shows the ability to adjust and be flexible to change by adapting approaches when necessary. Mentors less experienced staff.
  • With exposure, the analyst is able to understand complex integration and relate it to the enterprise and establish more global solutions.
  • Project Management Skills - Works with the project manager to develop realistic work estimates, financial budgets, and project schedules. Assists and mentors others involved with project planning and execution. Measures progress toward goals and revises work plan accordingly. Reviews project deliverables for accuracy and provide assistance and mentoring to others. Proactively apprises management of issues affecting project status and offer solutions to solve the issues.
  • Code interfaces using an integration engine. Generate inbound and outbound translation maps for data records. Define and codes translations. Identify and implement the required data routing paths.
  • Review vendor interface specifications for ancillary systems. Define the needs of each party touched by the interface. Review business processes surrounding or changed by implementation of the interface. Determine and address potential issues with each party. Begin integration discussions with vendors and other sites.
  • Documents, troubleshoots, and corrects production system issues. Offer interface solutions where necessary as systems or business processes are upgraded and/or replaced. Provide second-level support for complex interface-related support issues.
  • Systems Technical Support - Plans, coordinates, develops, and maintains operating systems, regardless of complexity. Answers complex technical questions and corrects deficiencies in operating systems or related software. Acts as project leader for projects dealing with overall operating system, mainframe, network, etc. Acts as primary technical contact for a complex technology.
  • Assist senior staff by participating in operational design interface planning and review. Work with senior staff to establish interface milestones and manage the interface components of the project plan.
  • Work with vendor and analysts to design a go-live plan for implementation of the interface taking into consideration data, timing and current business processes. Address any data issues such as back-loading or converting data as needed. Responsible for the migration of new integration, to the production environment, while assuring minimal interruption to users and the institution.
  • Communication - Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day-to-day work and projects.
  • Provide service to ISD client community, patients, families and visitors, while protecting the integrity and confidentiality of all data and information through physical and electronic measures.
  • Design interface specifications. Negotiate solutions to implementation issues with vendor and analysts. Write interface specifications that address and meet the needs of the ancillary department, the requirements of the vendor and the requirements of UPMC while adhering to the HL7 and UPMC standards. Assure vendor implementation and adheres to project specifications.
  • Write supporting documentation for interface including operations procedures for maintenance of interface and trouble-shooting documentation for support and technical documentation for interface team.
  • Work with application project teams to monitor progress, chairs checkpoint meetings, and provides effective issue tracking. Participate in internal and application meetings, conference calls, and all other implementation activities.


  • Typically has 5+ years of related work experience.
  • Proficiently applies IT methods, professional knowledge, and UPMC standards and practices.
  • Recognize subtle problems with system design or performance and acts appropriately to improve the condition, seeking validation of actions in advance as appropriate.
  • Effective in relationships with business partners, professional peers, and other team members. Coach less experienced IT professionals.
Preferred Qualifications: 
  • HL7 experience is a plus
  • Programming experience
  • Great communication skills
This is a remote position with workspace available in US Steel Tower (Pittsburgh, PA) for team meetings

Licensure, Certifications, and Clearances:
Licensure/Certification: HL7 Certification, EPIC Bridges or Cerner Certification Preferred

UPMC is an Equal Opportunity Employer/Disability/Veteran
UPMC has a Center for Engagement and Inclusion that is charged with executing leading-edge and next-generation diversity strategies to advance the organization’s diversity management capability and its national presence as a diversity leader. This includes having Employee Resource Groups, such as Women in Information Technology (WIT), Female Leadership Innovation and Growth in Health Care & Technology (FLIGHT), or PRIDE Health, that support the implementation of our diversity strategy.

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   Current UPMC employees must apply in HR Direct