Description
The practice manager will support the front desk, medical records, and office needs of our large medication clinic. Safe Harbor served nearly 15,000 last year and about 8,000 of these were in our outpatient programs.
Responsibilities:
Responsibilities:
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Manages daily operations at physician offices and clinic sites and coordinates work activities. Manages schedules and call-offs. Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
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Manages all functions of the financial and patient management system at physician offices.
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Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).
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Integration of new physicians into CMI practices.
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Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
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Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.
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Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
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Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.
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Identifies and resolves work problems to ensure quality patient service.
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Communicates effectively with senior management and physicians providing regular updates on operations.
Qualifications
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High School Diploma AND eight (8) years of office management experience WITH one (1) year in a health care organization.
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OR Associate's Degree in health or business administration AND eight (8) years of office management experience WITH one (1) year in a health care organization.
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OR Bachelor's Degree in health or business administration AND three (3) years of office management experience WITH one (1) year in a health care organization.
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OR Master's Degree in health or business administration AND one (1) year of office management experience WITH one (1) year in a health care organization.
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Proficiency in Microsoft office, scheduling/organization, business and finance/budgeting experience
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Excellent written/oral communication.
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Familiarity with workflow of medical office.
Licensure, Certifications, and Clearances:
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Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
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