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Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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Practice Manager - Safe Harbor

  • Job ID: 189069342
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: Flexibility Required
  • Shift: Day Job
  • Facility: Mon Yough Community Services
  • Department: Administration
  • Location: 1330 West 26 Street, Erie PA 16508
  • Union Position: No
  • Salary Range: $26.80 to $45.94 / hour

Description

The practice manager will support the front desk, medical records, and office needs of  our large medication clinic. Safe Harbor served nearly 15,000 last year and about 8,000 of these were in our outpatient programs.

Responsibilities:
  • Manages daily operations at physician offices and clinic sites and coordinates work activities. Manages schedules and call-offs. Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
  • Manages all functions of the financial and patient management system at physician offices.
  • Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).
  • Integration of new physicians into CMI practices.
  • Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
  • Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.
  • Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
  • Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.
  • Identifies and resolves work problems to ensure quality patient service.
  • Communicates effectively with senior management and physicians providing regular updates on operations.

 

Qualifications

  • High School Diploma AND eight (8) years of office management experience WITH one (1) year in a health care organization.
  • OR Associate's Degree in health or business administration AND eight (8) years of office management experience WITH one (1) year in a health care organization.
  • OR Bachelor's Degree in health or business administration AND three (3) years of office management experience WITH one (1) year in a health care organization.
  • OR Master's Degree in health or business administration AND one (1) year of office management experience WITH one (1) year in a health care organization.
  • Proficiency in Microsoft office, scheduling/organization, business and finance/budgeting experience
  • Excellent written/oral communication.
  • Familiarity with workflow of medical office.

Licensure, Certifications, and Clearances:
  • Act 34
 
UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct