At UPMC, we are committed to keeping our communities safe and healthy as the COVID-19 pandemic continues to evolve. As our recruiters work to fill positions during this time, interviews and recruitment-related processes have been modified to protect and prioritize the safety of our candidates and employees.

UPMC continues to comply with any governmental guidance related to local, state, and federal COVID-19 vaccination and testing requirements where our team members live and work. UPMC strongly supports vaccination and encourages everyone who can get vaccinated to do so to protect themselves, their co-workers, and our patients. At this time, the COVID-19 vaccination is available for new or existing employees on a voluntary basis, except where required by local, state, or federal authorities. Staff in positions in our New York, Maryland, and City of Philadelphia areas must be in compliance with local COVID-19 mandates.

For more information about UPMC’s response to COVID-19, please visit upmc.com/coronavirus.

Search Our Jobs

   Current UPMC employees must apply in HR Direct

Practice Manager - Safe Harbor

  • Job ID: 189069342
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: Flexibility Required
  • Shift: Day Job
  • Facility: Mon Yough Community Services
  • Department: Administration
  • Location: 1330 West 26 Street, Erie PA 16508
  • Union Position: No
  • Salary Range: $25.89 to $44.39 / hour

Description

The practice manager will support the front desk, medical records, and office needs of  our large medication clinic. Safe Harbor served nearly 15,000 last year and about 8,000 of these were in our outpatient programs.

Responsibilities:
  • Manages daily operations at physician offices and clinic sites and coordinates work activities. Manages schedules and call-offs. Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
  • Manages all functions of the financial and patient management system at physician offices.
  • Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).
  • Integration of new physicians into CMI practices.
  • Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
  • Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.
  • Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
  • Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.
  • Identifies and resolves work problems to ensure quality patient service.
  • Communicates effectively with senior management and physicians providing regular updates on operations.

 

Qualifications

  • High School Diploma AND eight (8) years of office management experience WITH one (1) year in a health care organization.
  • OR Associate's Degree in health or business administration AND eight (8) years of office management experience WITH one (1) year in a health care organization.
  • OR Bachelor's Degree in health or business administration AND three (3) years of office management experience WITH one (1) year in a health care organization.
  • OR Master's Degree in health or business administration AND one (1) year of office management experience WITH one (1) year in a health care organization.
  • Proficiency in Microsoft office, scheduling/organization, business and finance/budgeting experience
  • Excellent written/oral communication.
  • Familiarity with workflow of medical office.

Licensure, Certifications, and Clearances:
  • Act 34
 
UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct