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   Current UPMC employees must apply in HR Direct

Mailroom Coordinator

  • Job ID: 150953739
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Health Plan
  • Department: Claim Intake Ver-Mail SV
  • Location: 600 Grant St, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $15.19 to $23.82 / hour


UPMC Health Plan is seeking a full-time Mailroom Coordinator to support the Mail Services Department at the US Steel Tower in Downtown Pittsburgh!

This role will allow you to assist the UPMC Health Plan and its customers (members, providers, facilities, etc.) by providing prompt processing and fulfillment of member literature, provider information, benefits information, payment information, and general information from the UPMC Health Plan.


  • Coordination, set up and fulfillment of the UPMC Health Plan kits/mailings.
  • Respond to and fulfill requests from Internal Customers.
  • Manage, track and organize all incoming mailingsProvide quality and accurate outcomes that meet expected deadlines/turnaround times
  • Effectively prioritize and complete all assigned tasksCoordinate and track all documents utilized by and/or for the department including mail.
  • Enter and maintain documents in files and/or computer databases. Respond to inquiries and release authorized information as directed.
  • Assist with inventory control as directed by supervisor. Performs in accordance with system-wide competencies/behaviors.
  • Performs other duties as assigned. Communicate effectively and regularly with other staff, supervisor's, managers, and director
  • Sort and deliver mail to appropriate staff members and/or departments.



  • High school diploma or equivalent.
  • Ability to work independently or in a team setting.
  • Possess basic analytical skills necessary to evaluate customer inquires.
  • Good organizational skills. Proficiency in typing required.
  • Physical Effort and Demands and/or Working Conditions.Ability to lift boxes and arrange materials.
  • Computer skills including Microsoft Word, Excel, and Access preferred.

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

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Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct