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   Current UPMC employees must apply in HR Direct

Administrative Assistant - Associate


The Comprehensive Recovery Services (CRS) is an outpatient program that treats mental health patients which include the STEP program, Psych Rehab program, and Medication Clinic. 

Under direct supervision provides general administrative support to a department or group of professionals. This is a Monday-Friday daylight position. The dress code is business casual. The ideal candidate will have knowledge of MS Suite (Word, Excel, MS Outlook, etc.)



  • Signs in patients on a daily basis for individual and group appointments and schedules clients accordingly.
  • Copies and faxing of documents and items for the 3rd floor within two (2) days to maximize clinical productivity.
  • Maintains and organizes filing system and files containing clinical forms.
  • Provides administrative support to the CRS Ambulatory Outpatient Programs and is responsible for the coordination of administrative aspects including arranging clinical appointments, meetings, conferences, etc.
  • Maintains office and other supplies.
  • Responsible for coordination on the Medical Assistance Transportation Program's maintaining accurate documentation of funds dispersed and hours of service for clients. Follow procedures for MATP program funds, maintains cash flow and provides monthly re
  • Manages and/or assists with Petty Cash account.
  • Performs all clerical/secretarial related Psych Consult functions.
  • Responds to all inquiries regarding services provided by the CRS Outpatient Services. This includes dissemination of information about CRS Outpatient Services and triaging calls and inquiries, which require clinical intervention to the attention of the
  • Under direct supervision, provides general administrative support to a department or group of professionals.
  • Orders office supplies and maintains office equipment.
  • Helps supervisor and department prepare presentations (i.e., edits, prints, basic formatting functions).
  • Sorts, distributes, prioritizes and composes routine correspondence following established procedures not requiring management review. (i.e., reads correspondence/ highlights important items and sends to supervisor, sends emails sent on behalf of dept head, writes and sends meeting reminders, forwards emails to appropriate distribution list on behalf of department head).
  • Performs routine clerical functions, such as copying, sorting, filing, and typing. Sets up and maintains varied office files, logs, and records office activities.
  • Assists in researching, drafting, and/or abstracting routine reports. Compiles and analyzes basic information.
  • Answers, screens, and routes incoming calls and messages. Responds to routine questions.
  • Maintains supervisor's calendar (i.e., schedules meetings and recurring events, schedules large conference rooms, orders food, ensures applicable equipment is available and ready for meeting, may take meeting minutes).
  • Greets, screens, and directs visitors to appropriate staff member.



  • High School diploma or equivalent.
  • Up to one year administrative experience preferred.
  • Working knowledge of word processing, electronic mail/calendar, spreadsheet, presentation, and database software Ability to use applicable MS Suite products
  • Knowledge of business processes and procedures
  • Ability to use basic reasoning skills

Licensure, Certifications, and Clearances:

  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

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At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct