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Supervisor, Food Services (UPMC East)

  • Job ID: 204509845
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Variable
  • Facility: UPMC East
  • Department: Dietary and Cafeteria
  • Location: 2775 Mosside Blvd, Monroeville PA 15146
  • Union Position: No
  • Salary Range: $16.89 to $27.58 / hour

Description

Have you always wanted to get your healthcare career started?  Are you interested in a position that offers terrific benefits and opportunities to grow?  Do you enjoy working "hands on" in a team environment?  Then you may be a perfect fit for our role in the Dietary and Cafeteria Department at UPMC East.

UPMC East is currently looking to hire a fulltime Supervisor, Food Services to work various shifts including 6 am - 2:30 pm, 11 am - 7:30 pm, or 8:30 am - 5 pm (shift times may vary based on the needs of the department).  This position will also have rotating weekend and holiday responsiblity.

Purpose:
Responsible for the training, supervision, and performance of food service associates to maintain food safety, food quality, and customer satisfaction in the varied Food and Nutrition operations.

Responsibilities:

  • Conduct the orientation, training and coaching of new team members. Ensure routine competency checks are completed for all associates with appropriate follow-through.
  • Contribute to the relevant and timely performance feedback to associates through the performance review process.
  • Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.
  • Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.
  • Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.
  • Schedule personnel to meet operational needs and in accordance with volume and budgetary guidelines.
  • Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.
  • Maintain inventory levels to ensure they are adequate to meet the needs of the operation. Oversee security of inventory and cash revenues.
  • Coach and discipline associates as appropriate and in accordance with Human Resource policies and procedures.
  • Conduct and document service recovery on all customer complaints as per operational guidelines.
  • Provide for direct supervision of hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.

 

Qualifications

  • HS Diploma/GED required
  • 3 years relevant experience required, prefer at least 5 years of experience in a restaurant, retail, or institutional foodservice setting
  • 1 year relevant leadership experience required (3 years preferred) wth leadership experience in a Healthcare Foodserivce facility preferred


Licensure, Certifications, and Clearances:

  • Servsafe certification required within 6 months of hire
  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct