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Crisis Clinician II - Nights - Safe Harbor

  • Job ID: 167656333
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: 11 p.m. to 9 a.m.
  • Shift: Evening Job
  • Facility: Mon Yough Community Services
  • Department: Crisis Intervention
  • Location: 2560 W 12th Street, Erie PA 16505
  • Union Position: No
  • Salary Range: $18.68 to $29.89 / hour


Crisis is a 24/7 mobile program which allows a great opportunity to work with individuals experiencing mental health and substance use related concerns, gain expertise in resources in the community, and to work with a variety of other professionals and disciplines, etc.
Under the direction of the Crisis Program Director, this position is responsible for assisting in the consumer service and clinical services. The Crisis Clinician II's primary responsibility is responding to mobile crisis calls from community professionals and persons.  This includes, but is not limited to, answering questions, obtaining clinical information and scheduling outpatient evaluations, responding to telephone crisis, and documentation of all duties previously mentioned.
  • Serve as lead clinician and is responsible for overseeing daily team functions.
  • Responsible for insuring quality services by tracking follow-up sessions.
  • Participate in interdisciplinary activities such as staff meetings and in orientation for new crisis clinicians.
  • Provide insight & knowledge of insurance programs, processes and able to obtain authorizations as needed.
  • Meet standards for documentation and completes all required paperwork.
  • Provide follow-up services to consumers by phone and/or mobile visits.
  • Provide crisis services in a community and/or office setting.
  • Assist consumer in developing a crisis plan.
  • Support consumer and negotiates appropriate referral services.
  • Provide supportive counseling to consumers to promote stability.
  • Manage crisis situations effectively using positive approaches.
  • Work efficiently and independently in crisis setting.
  • Complete consumer/family crisis assessments (face to face and telephone).
  • Utilize specific techniques of motivational interviewing.
  • Review of department documentation to ensure quality/compliance.
  • *Performs in accordance with system-wide competencies/behaviors.
  • *Performs other duties as assigned.


  • Bachelor's Degree in Psychology, Counseling or Social Work WITH three (3) years clinical experience AND one (1) year crisis experience
  • OR  Master's Degree in Psychology, Counseling or Social Work WITH two (2) year clinical experience. Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience
  • Work history that includes phone triage, as well as an in-depth knowledge and proven skill at doing psychiatric assessments. Experience in mental health crisis intervention, case management, or in-home therapy preferred. Excellent, recovery-oriented interpersonal relations
  • Licensure in social work or professional counseling is preferred.

Licensure, Certifications, and Clearances:
  • Applied Suicide Intervention Skills Training
  • Comprehensive Crisis Management (CCMC)
  • Driver's License
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal
UPMC is an Equal Opportunity Employer/Disability/Veteran


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   Current UPMC employees must apply in HR Direct