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   Current UPMC employees must apply in HR Direct

Program Coord, Telemedicine

  • Job ID: 166256926
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: 8a-4:30p
  • Shift: Day Job
  • Facility: UPMC Cole Care
  • Department: OPT II Telemedicine
  • Location: 1001 E. Second Street, Coudersport PA 16915
  • Union Position: No
  • Salary Range: $22.78 to $39.18 / hour


Provide program strategies and facilitate patient care across all domains. Coordinate program logistics and oversee the coordination of Telemedicine programs, including integration across cross-functional teams including Legal, EHR, IT, Registration, Scheduling, Finance, Marketing, Compliance and others as deemed necessary in order to ensure successful implementation and ongoing execution of various Telemedicine services. Assist in overseeing the Telemedicine program's volumes, financial summaries, reimbursement and system-wide policies and procedures are maintained. Promote Telemedicine and Telehealth across both internal and external stakeholders. Support with Telehealth presentations in the community for various audiences.



  • Develops and monitors implementation of timelines and budget.
  • Maintains system-wide Telemedicine finance summaries across all services (both contracted and billable). Provides monthly update reports to Telemedicine Director.
  • Maintains system-wide Telemedicine volumes, graphs and reports. Provides updates on a regular basis and prepares monthly updates for Telemedicine Director.
  • Responsible for maintaining on-time roll-out, completion and ongoing coordination across multiple Telemedicine programs
  • Maintains ongoing Telehealth project(s) meeting series including- agendas, minutes and action-items/tasks spreadsheet to ensure that all cross-functional teams meet defined timelines and plans to ensure on-time go-live and project deployment.
  • Monitors administration of Telemedicine program functions as needed
  • Supervises student/volunteers workers and oversees their schedules and task coordination and completion
  • Interfaces with Corporate marketing to ensure that Telehealth projects are appropriately marketed and that stakeholders are educated about new programs and services.
  • Maintains Telemedicine website updates and Telemedicine brochure updates are incorporated as new services are added.
  • Maintains database of all Telemedicine visit volumes and data metrics, Patient Satisfaction results and updates as needed to questionnaires. Maintains regular summary reports to share with leadership and across internal stakeholder groups.



B.A. degree in a relevant field 3+ years of experience Strong organizational, prioritization and coordination skills requiredProficiency in Microsoft Word, Access, Excel, PowerPoint, SharepointProficiency in Microsoft Project preferredEffective verbal and written communication skills

Licensure, Certifications, and Clearances:

  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct