COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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Transfer Center Coordinator - Part time

  • Job ID: 274557772
  • Status: Part-Time
  • Regular/Temporary: Regular
  • Hours: Between the hours 7:00am-7:00pm
  • Shift: Day Job
  • Facility: UPMC Pinnacle
  • Department: UPMC MedCall Central PA
  • Location: 409 South Second Street, Harrisburg PA 17104
  • Union Position: No
  • Salary Range: $18.94 to $28.40 / hour

Description

Our MedCall team is growing and looking for a Transfer Center Coordinator to join their team!  Our MedCall Center is a full-service access center for patient care! This collaborative team services North Central and Central Pa regions and actively assists with coordination of all patient movement across hospitals while effectively communicating with various members of the healthcare providers including Community Life Team, nurses, and physicians.  If you are interested in learning more about this exciting opportunity, apply today!

Day Shift - 24 hours weekly (hours between 7:00am - 7:00pm)

Purpose:
Serves as the primary contact for referring physicians requesting the services of UPMC for continued patient care. Facilitates all patient transfers into and within the UPMC Health System by answering phones and initiating referrals and/or inpatient transfers from physicians and medical professionals. The position will require the coordinator to multitask, maintain great customer service and identify and escalate concerns.

Responsibilities:

 

  • Answer calls into the UPMC transfer center (MedCall) to provide a point of entry into UPMC: the scope is unlimited (local and worldwide). Responsible for meeting department benchmarks related to call handling and transferring.Provide and assist physicians with emergent and non-emergent transfers, consults, and other calls received. Efficiently and accurately transcribe interactions on calls. All documentation on transfers to be completed and entered into department database by the end of the shift.Request and coordinate all medical transportation as necessary. Provide initial information to admissions, case managers and bed flow coordinators of incoming patients; update all admission records as necessary.To maintain an awareness of services and capabilities of UPMC facilities in support of the outreach efforts of the transfer center. Appropriate escalation of issues, bed assignments and problems as determined by department protocols.To maintain a familiarity with internal systems available and necessary in the performance of the jobKnowledge of multiple communication methods utilized by the department.*Performs in accordance with system-wide competencies/behaviors.*Performs other duties as assigned.

 

Qualifications

  • High School diploma 2 years in a healthcare setting with direct patient care
  • OR 2 years in a transfer center
  • OR 2 years in an call center
  • OR 4 years in a healthcare business setting.
  • Formal medical training preferred.
  • Knowledge of medical terminology.
  • Strong interpersonal and communication skills.
  • Computer literacy/data entry skills.
  • Strong attention to detail and ability to multitask.
  • Experience with an electronic medical record (Epic preferred)
  • Clinical, healthcare, or call center experience preferred.


Licensure, Certifications, and Clearances:
Licensed LPN preferred.

Clearances must be dated within 90 days
 

  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran

Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more. 

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Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

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