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Office Manager

  • Job ID: 192807239
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Community Medicine Incorporated
  • Department: 56495 ZCMS1 LPA Brownsville
  • Location: 4190 Brownsville Road, Pittsburgh PA 15227
  • Union Position: No
  • Salary Range: $16.89 to $27.58 / hour

Description

UPMC Community Medicine Inc. is seeking a full-time Office Manager to support the practice of Lindenbaum Perryman & Associates, Brownsville! 

This is a working Manager position.  This individual will manage staff, direct office flow, manage provider schedules, work closely with Practice Manager, Kronos management, claim processing, and more.
  
The ideal candidate for this position will have previous management experience in a physician services.  A working knowledge of EPIC is strongly preferred, while exceptional communication, organization, and multitasking skills are vital to this role.

Purpose:
Manages the timely and organized operation of the general services of the Center including scheduling, coordinating templates, coordinating all operational tasks, and assisting the director of the center on a daily basis. Ability to order all supplies utilized in the clinical area and for coordinating the maintenance of the equipment.

Responsibilities:

  • Anticipate scheduling issues when members of the staff are not scheduled.
  • Coordinate and staff laser templates, ensuring that patients are properly scheduled.
  • Review patient schedules routinely to troubleshoot for overbooked clinics, as well as staffing in respective areas of the department.
  • Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
  • Maintain correspondence with the Practice Manager concerning personnel, human resource, supplies, and patient issues.
  • Order all supplies and services as needed for this practice.
  • Be cognizant of and apply relative administrative, UPP, and departmental policies and procedures for the protection of the patients, staff and department.
  • Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
  • Ensure that the clinical environment is patient friendly, appropriate for staff and physicians to work and be productive by working closely with the staff and physicians responding to issues and problem-solving.
  • Provide and coordinate maintenance on all equipment used by the clinical staff of the department.

 

Qualifications

  • Bachelor's Degree in Health Care or Business + 1 year experience OR
  • Associate's Degree in Health Care or Business + 3 years of experience OR
  • High School Diploma + 5 years of experience


Licensure, Certifications, and Clearances:

  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct