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   Current UPMC employees must apply in HR Direct

Scheduling Coordinator ONC

  • Job ID: 302404418
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: 8:00am - 4:30pm
  • Shift: Day Job
  • Facility: UPMC Pinnacle Hospitals
  • Department: Oncology_Infusion - York
  • Location: 1703 Innovation Dr, York PA 17408
  • Union Position: No
  • Salary Range: $15.42 to $23.67 / hour

Description

Purpose:
Schedule patient appointments and communicate with patients prior to and following receipt of outpatient services. Maintain patient demographics and interact with patients and others (on the telephone and in person) in a courteous and respectful manner.

Responsibilities:

 

  • Act as liaison between clinical staff & FC for all treatment/injection changes w/treatment (on DOS).
  • Coordinate/organize all orders for supplies, nourishments, etc.
  • Act as the liaison between RN & MD during patient hours: Secure signatures, ask questions, etc.
  • Scheduling/Coordinates:All chemotherapy, injection, lab (assoc w/tx), port flush, etc. appointments.Schedule/secure all MD orders currently processed at discharge for patients scheduled for MD visits on the days of tx/injections.Scans, coordinated care appointments/referrals, secure testing auths, etc.
  • Act as the liaison between Patient & RN or patient & MD during patient hours while in treatment.
  • Receive all patient phone calls regarding appointments (for tx/injections/lab):Schedule, reschedule, etc.
  • Chart preparation:All processes associated with current prep for tx/injections.Verify authorizations for all treatments/injections are secured.Verify order signed, dated, etc.Complete clinical chart prep form.
  • Assist nursing staff with all processes related to oral drugs, pump patients, etc.
  • Contact all patients regarding missed appointments (for tx/injections/lab):Contact all patients that were `No Shows' (follow complete process).Confirm all cancelled appts are rescheduled in Epic.Verify against the hospital list.
  • Form Completion:Complete disability, FMLA, etc. forms for patients.
  • Provide support to the front office w/answering phones, chart prep, scheduling, etc.

 

Qualifications

  • B.A. degree and 1 year of experience in a related function;
  • Or 2 years of college, business school,
  • Or medical secretary training and 1-2 years of experience;
  • Or High School Diploma and 3-5 years medical office experience required
  • Epic experience preferred


Licensure, Certifications, and Clearances:
Clearances must be dated within 90 days.
 

  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

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Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct