Description

Purpose:
The Medication Transition Coordinator I will support medication transitions for patients during hospital admissions and discharges as well as select outpatient visits with a goal of assuring patients have medications and requested products prior to leaving Pinnacle Health. This goal is accomplished by identifying new admissions, obtaining accurate medication histories, explaining the Meds-to-Beds program, and assuring requested products are affordable to the patient. The Medication Transition Coordinator I is responsible for logistically organizing and delivering requested medications and other products prior to discharge.

Responsibilities:

• Demonstrates flexibility in work assignment and location.
• Consistently communicates in a courteous and professional manner when interacting with customers and coworkers.
• Respects confidentiality and established boundaries when providing information.
• Performs other duties as assigned by manager.
• Obtain and document complete and accurate medication histories.
• Introduces the Meds-to-Bed program to patient.
  • If the patient is interested, ensures the patient has given permission to accept services, are eligible for services, and have method of payment.
  • If patient in enrolled in the Meds-to-Bed program, changes the pharmacy of choice in the electronic system.
• Collaborates with the clinical team to assist with patient's post discharge medications and requested self-care products.
• Assists patients who have financial concerns by collaborating with case manager.
• Ensures insurance information, prescriptions and product orders are sent to the pharmacy.
• Delivers prescription medications and/or products to patient?s bedside once fulfilled by Pharmacy.
• Collects method of payment and encourages counseling session with the Pharmacist.
• Demonstrates compliance with company policies and procedures.
• Adheres to HIPAA Privacy Standards and Requirements.
• Maintains working knowledge of specified equipment, services, and supplies available to transitioning patients.
• Completes annual requirements required by Pinnacle Health System.
• Understands how care is provided in a health care system and the roles of various providers and health care professionals.
• Comfortable working autonomously and in a self-guided role.
• Must be flexible and adaptable.
• Ability to assess and anticipate the needs of the patient and his/her environment.
• Effective ability to communicate including verbal, non-verbal, written, and listening skills.
• Ability to demonstrate professionalism, strong organizational skills, initiative, and an ability to work in a fast paced, rapidly changing environment.
• Must have sound judgment and decision-making ability.
• Comfortable working with patients, physicians, nurses, pharmacists and case managers.
• Experience working with computerized systems including database maintenance/management and email

Qualifications

• Must possess the knowledge, skill, physical ability, and mental capacity to perform the typical duties and responsibilities enumerated below or implicit therein:
  •  High school diploma or equivalent.
  • One year experience in a patient-related healthcare role.
  • Education requirement (one of the following is required):
    • College Degree (minimally an Associate's degree) in a science or healthcare field with 1 year of experience in a healthcare role.
    • College Degree (minimally an Associate's degree) in a non-healthcare related field with 5 years of experience in a healthcare role.
    • Graduate of an accredited school of Practical Nursing with current Pennsylvania license.
    • Completion of 2 years of nursing or pharmacy education.
    • Willingly reports, as assigned, to any facility that utilizes UPMC Pinnacle pharmacy services
    • Successfully completes all assigned annual competencies.

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

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